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- Tasks: Lead a team of drivers and pickers in a busy delivery operation.
- Company: Booker is the UK's leading food & drink wholesaler, serving independent retailers and small businesses.
- Benefits: Enjoy discounts at Tesco, health checks, and a great holiday package.
- Why this job: Join a diverse team focused on customer satisfaction and flexible working options.
- Qualifications: Experience supervising teams in a customer-focused environment is essential.
- Other info: Open to conversations about flexible working; must be 18+ for certain roles.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – You are covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package
About the role
We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.
You will be responsible for
Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.
Ensure important management information is communicated out to all relevant team members
Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health &Safety concerns to the Store Management team.
Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.
Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant
Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner
You will need
Experience of supervising a small to medium sized team, in either warehouse or transport
Experience of working in a customer focused environment
Management CPC would be advantageous
About The Company
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
Delivery Supervisor employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Supervisor
✨Tip Number 1
Familiarise yourself with the logistics and delivery operations of Booker. Understanding their processes and challenges will help you speak confidently about how you can contribute to improving efficiency and customer satisfaction during your interview.
✨Tip Number 2
Highlight any previous experience you have in supervising teams, especially in a transport or warehouse setting. Be ready to share specific examples of how you've motivated your team to meet targets and maintain high standards of service.
✨Tip Number 3
Prepare to discuss your knowledge of health and safety regulations relevant to the transport industry. Showing that you prioritise safety and compliance will demonstrate your commitment to maintaining a safe working environment for all colleagues.
✨Tip Number 4
Research Booker’s brand values and customer service philosophy. Being able to articulate how you align with their mission and how you can enhance their brand image through excellent service will set you apart from other candidates.
We think you need these skills to ace Delivery Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervising teams, particularly in a transport or warehouse environment. Use specific examples that demonstrate your leadership skills and customer service focus.
Craft a Strong Cover Letter: In your cover letter, express your passion for customer satisfaction and your understanding of the delivery operation. Mention how your previous experiences align with the responsibilities outlined in the job description.
Highlight Relevant Skills: Emphasise skills such as communication, team motivation, and compliance with health and safety regulations. These are crucial for the Delivery Supervisor role and should be clearly stated in both your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in this role.
How to prepare for a job interview at Booker Group
✨Know the Company Inside Out
Before your interview, make sure you research Booker thoroughly. Understand their values, mission, and the specifics of the role you're applying for. This will help you tailor your answers and show genuine interest in the company.
✨Demonstrate Leadership Skills
As a Delivery Supervisor, you'll be leading a team. Be prepared to discuss your previous experience in supervising teams, how you motivate others, and any specific examples of how you've successfully managed a team in a fast-paced environment.
✨Highlight Customer Service Experience
Since the role requires excellent customer service skills, think of examples from your past where you went above and beyond for a customer. Be ready to explain how you handle difficult situations and ensure customer satisfaction.
✨Prepare for Health & Safety Questions
Given the importance of maintaining a safe working environment, be prepared to discuss your knowledge of health and safety regulations. Think of instances where you've identified and resolved safety concerns in previous roles.
