div h2 /h2 p span Customer Service Supervisor - Booker Group br /span span br /span span Location: Sidcup, Kent, DA14 5ABShift Hours: 38 hrs per week (Any 5 out of 7 days including weekends)Salary: Competitive Salary amp; Benefits br /span span This role will put you at the fore front of our Business Centre. It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide. Not only will you be managing a team in excess of 40 colleagues you will play a key role within the stores management team, assuming the role of Duty Manager at points throughout the week. br /span span br /span span This is a fantastic opportunity to be part of a successful team where you can kick start a career in Food Wholesaling. br /span span br /span span Ensuring that the team comply with legal standards and company procedures at all times. br /span /p /div div h2 Ensuring that your team are fully trained in cash handling to minimise losses /h2 ul li Controlling debt and recover overdue or failed payments from customers /li /ul /div div h2 /h2 p span Maintaining accurate and timely payroll records. br /span span br /span span Engaging with customers to prevent or resolve customer issues and complaints, utilising their feedback to improve customer service and satisfaction br /span /p /div div h2 Liaising with other department Supervisors to monitor orders for delivery /h2 ul li Managing a team of customer focused individuals throughout reception and checkout area /li /ul /div div h2 Passionate about providing exceptional customer service /h2 ul li Flexible, adaptable and enjoys working with, as well as managing a team /li /ul /div div h2 /h2 p span An excellent communicator and have some experience in supervising or managing a team. br /span span br /span span Practical experience in the retail trade br /span /p /div
