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For Companies At a Glance
- Tasks: Manage customer accounts, handle overdue invoices, and ensure smooth financial operations.
- Company: Join Venus Wine, a part of Booker Group/Tesco plc, known for its commitment to quality.
- Benefits: Enjoy unique benefits separate from Tesco, with a supportive team environment.
- Why this job: Be part of a dedicated team, enhance your financial skills, and contribute to outstanding customer service.
- Qualifications: Strong organizational skills, excellent communication, and a proactive approach are essential.
- Other info: This role offers a chance to work in a dynamic environment with opportunities for growth.
The predicted salary is between 28800 - 42000 £ per year.
About the role We are seeking a skilled Credit Controller to join our dedicated team of five, ensuring smooth and efficient financial operations. In this role, you will manage customer accounts by handling overdue invoices, processing payments, reconciling accounts, and releasing held orders. This position requires strong organisational skills, excellent communication, and a proactive approach to maintaining accurate records and supporting our commitment to outstanding customer service. *This role is working for Venus Wine which is part of Booker Group/Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco* Role Responsibility Chase overdue invoices by telephone, email & letter within agreed timescales Releasing held orders on a daily basis Taking card payments Handle disputed bills to bring payment within the agreed terms and where this fails negotiate repayment plans Maintain accurate records of all chasing activity Carry out account reconciliations Sending customer statements on a weekly basis Put together weekly, fortnightly and monthly direct debit runs Cash posting and allocations Open new accounts and carry out credit checks, filing Taking accounts through the legal process You will need …
Credit Controller employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarize yourself with the specific financial software and tools commonly used in credit control. Being able to demonstrate your proficiency in these systems during the interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your communication skills, especially in handling difficult conversations regarding overdue invoices. Practice scenarios where you negotiate repayment plans or resolve disputes, as this will showcase your proactive approach.
✨Tip Number 3
Research Venus Wine and its operations within the Booker Group/Tesco plc. Understanding their business model and customer base will help you tailor your responses in interviews and show your genuine interest in the role.
✨Tip Number 4
Prepare examples from your past experience that highlight your organizational skills and attention to detail. Be ready to discuss how you've successfully managed accounts, reconciled discrepancies, or improved processes in previous roles.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Credit Controller position. Highlight the key responsibilities and required skills, such as managing overdue invoices and maintaining accurate records, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in credit control or financial operations. Provide specific examples of how you've successfully managed customer accounts, handled disputes, or improved processes in past roles.
Showcase Communication Skills: Since excellent communication is crucial for this role, include examples that demonstrate your ability to effectively chase overdue invoices and negotiate repayment plans. Mention any relevant training or experiences that showcase your interpersonal skills.
Tailor Your Application: Customize your cover letter to reflect your understanding of Venus Wine and its commitment to outstanding customer service. Explain why you are a good fit for their team and how your proactive approach aligns with their operational goals.
How to prepare for a job interview at Booker Group
✨Show Your Organisational Skills
As a Credit Controller, you'll need to demonstrate strong organisational skills. Be prepared to discuss how you manage your workload and prioritize tasks, especially when dealing with overdue invoices and account reconciliations.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing how you handle customer interactions and resolve disputes.
✨Be Proactive
A proactive approach is essential for maintaining accurate records and ensuring timely payments. Share examples of how you've taken initiative in previous roles to improve processes or resolve issues before they escalate.
✨Understand Financial Operations
Familiarize yourself with the financial operations relevant to a Credit Controller. Be ready to discuss your experience with payment processing, cash posting, and handling disputed bills, as well as any software tools you've used.
