At a Glance
- Tasks: Assist customers and ensure shelves are stocked in a fast-paced environment.
- Company: Join Booker Wholesale, a leader in customer service and teamwork.
- Benefits: Enjoy a competitive salary and flexible working hours.
- Other info: Dynamic team atmosphere with varied daily tasks.
- Why this job: Make a difference by helping customers get what they need quickly.
- Qualifications: Must be 17+, with a positive attitude and passion for service.
The predicted salary is between 20000 - 25000 £ per year.
Location: Castleford, West Yorkshire, WF10 5QH
Shift Hours: 32 hours per week
- Monday - 8:00am - 4:00pm
- Tuesday - 8:00am - 4:00pm
- Wednesday - OFF
- Thursday - 9:00am - 3:15pm
- Friday - 8:00am - 4:00pm
- Saturday - 8:00am - 1:00pm
- Sunday - OFF
Salary: Competitive Salary & Benefits
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team, you will be in a dynamic, fast-paced environment where no two days are the same.
We only recruit individuals who are aged 17 and over.
Customers are at the heart of everything we do. Our customers need to be back in their own business as quickly as possible having found what they need. We keep the shelves full, provide speed of service through the tills, and wish them a fond farewell. Alternatively, our customers may need a delivery, and we are accurately picking what they need.
- A can-do attitude
- A passion for customer service
- Be willing to go the extra mile
- Always be there, on time and properly presented
Branch Assistant 32 Hours - Booker Wholesale in Castleford employer: Booker Group
Booker Group is an exceptional employer that fosters a vibrant work culture where innovation and collaboration thrive. With a strong focus on employee development, we offer numerous growth opportunities and benefits tailored to enhance your career in the dynamic food and drink wholesale sector. Working from our locations in Wellingborough, Eccles, or Watford, you'll be part of a team that values your contributions and empowers you to make a meaningful impact on product profitability and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant 32 Hours - Booker Wholesale in Castleford
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Booker Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Booker Group and let us see your personality shine through!
We think you need these skills to ace Branch Assistant 32 Hours - Booker Wholesale in Castleford
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Booker Group.
Get Familiar with Our Brand:Before applying, take some time to learn about Booker Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Booker Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Booker Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Booker Group will surely appreciate.
