At a Glance
- Tasks: Lead a team of drivers and pickers to ensure smooth delivery operations.
- Company: Join a dynamic team at Booker Wholesale in Cardiff.
- Benefits: Competitive salary, benefits, and a supportive work environment.
- Other info: Opportunity for growth in a fast-paced, customer-focused setting.
- Why this job: Make a real impact on customer satisfaction and team success.
- Qualifications: Experience in supervising teams and excellent customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Cardiff, South Glamorgan, CF14 3AX
Shift Hours: 11.30am-8pm hrs per week (Any 5 out of 7 days including weekends)
Salary: Competitive Salary & Benefits
We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets.
We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required. Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members. Ensure important management information is communicated out to all relevant team members.
Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health & Safety concerns to the Store Management team. Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.
Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant. Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner.
Experience of supervising a small to medium sized team, in either warehouse or transport. Experience of working in a customer focused environment. Management CPC would be advantageous.
Delivery Supervisor - Booker Wholesale in Cardiff employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Supervisor - Booker Wholesale in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Booker Wholesale. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the company and its values, and think about how your experience aligns with their needs. We want you to shine when discussing your leadership skills and customer service experience.
✨Tip Number 3
Show off your personality! During interviews, let your passion for customer satisfaction and team leadership come through. We love candidates who can connect with others and motivate a team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Booker Wholesale.
We think you need these skills to ace Delivery Supervisor - Booker Wholesale in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Delivery Supervisor role. Highlight your experience in supervising teams and any customer service skills you have. We want to see how your background fits with our passion for customer satisfaction!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how you can contribute to our team. Don’t forget to mention your knowledge of health and safety practices, as it's super important for us.
Showcase Relevant Experience: When filling out your application, be sure to showcase any relevant experience in transport or warehouse supervision. We love seeing candidates who understand the ins and outs of a busy delivery operation!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Booker Group
✨Know Your Stuff
Make sure you understand the ins and outs of the delivery operation. Brush up on logistics, team management, and customer service principles. Being able to discuss how you would handle day-to-day challenges will show that you're ready for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or resolved conflicts. This will demonstrate your ability to manage and inspire others effectively.
✨Customer Service is Key
Since this role is all about customer satisfaction, be ready to talk about your experience in a customer-focused environment. Share stories that highlight your excellent telephone and customer service skills, and how you’ve gone above and beyond for customers.
✨Health & Safety Awareness
Familiarise yourself with health and safety regulations relevant to the transport and delivery sector. Be prepared to discuss how you would maintain a safe working environment and report any concerns, as this is crucial for the role.