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- Tasks: Join our team to deliver excellent customer service in a fast-paced environment.
- Company: Booker is the UK's leading food and drink wholesaler, serving independent retailers and small businesses.
- Benefits: Enjoy discounts at Tesco, health perks, and a great holiday package.
- Why this job: Be part of a dynamic team where no two days are the same and make a real impact.
- Qualifications: Must be 17+, with a can-do attitude and experience in a chilled environment.
- Other info: Flexible working options available; we value diversity and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – You are covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package
About the role
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.
We are 5/7 day operation, (check our website for specific opening times.)
We only recruit individuals who are aged 17 and over
The working pattern is Tuesday to Saturday 05:00 till 13:00.
You will be responsible for
Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.
You will need
A can do attitudeA passion for customer serviceBe willing to go the extra mileAlways be there, on time and properly presented.
About The Company
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Â We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
Branch Assistant 38 Hours employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant 38 Hours
✨Tip Number 1
Familiarise yourself with Booker’s values and customer service approach. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, especially your passion for delivering excellent customer service.
✨Tip Number 2
Highlight any previous experience you have working in chilled environments. Be ready to discuss specific examples of how you efficiently handled, stored, or dispatched goods in similar conditions, as this will show you understand the role's requirements.
✨Tip Number 3
Prepare to showcase your teamwork skills. Since the role involves working in a dynamic environment, think of instances where you successfully collaborated with others to achieve a common goal, and be ready to share these stories.
✨Tip Number 4
Be punctual and presentable during any meetings or interviews. This reflects your commitment to being 'always there, on time and properly presented', which is a key expectation for the Branch Assistant role.
We think you need these skills to ace Branch Assistant 38 Hours
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially in customer service and working in chilled environments. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your can-do attitude. Mention specific examples of how you've gone the extra mile for customers in previous roles.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as teamwork, time management, and the ability to work in a fast-paced environment. Make sure to mention any experience with temperature-controlled goods.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Booker Group
✨Show Your Customer Service Passion
Booker is all about excellent customer service, so make sure to highlight your passion for helping customers. Share specific examples from your past experiences where you went the extra mile to ensure customer satisfaction.
✨Demonstrate a Can-Do Attitude
The role requires a positive and proactive approach. Be prepared to discuss how you've tackled challenges in previous jobs and how your attitude contributed to successful outcomes.
✨Familiarise Yourself with the Environment
Since this position involves working in a chilled environment, it’s beneficial to mention any relevant experience you have. If you’ve worked in similar conditions before, share those experiences to show you're ready for the role.
✨Be Punctual and Presentable
Arrive on time for your interview and dress appropriately. First impressions matter, and being punctual shows that you respect the interviewer’s time and are serious about the opportunity.