Branch Assistant

Branch Assistant

Belfast Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers, keep shelves stocked, and ensure speedy service at the tills.
  • Company: Join Booker, a dynamic company focused on excellent customer service.
  • Benefits: Enjoy discounts at Booker and Tesco, plus career growth opportunities.
  • Why this job: Be part of a team that values customer satisfaction and teamwork.
  • Qualifications: Must be 17 or older with a positive attitude and passion for service.
  • Other info: Work 36.75 hours with 1 in 3 weekends; flexible shifts available.

The predicted salary is between 24000 - 36000 £ per year.

About the role Working 36.75 hours working 1 in 3 weekends / 5 over 7 We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. We are 5/7 day operation, (check our website for specific opening times.) We only recruit individuals who are aged 17 and over Role Responsibility Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need. You will need A can do attitude A Passion for customer service Be willing to go the extra mile Always be there, on time and properly presented. Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period aft…

Branch Assistant employer: Booker Group

At Booker, we pride ourselves on being an exceptional employer that values our employees' contributions and fosters a supportive work culture. With a strong focus on customer service, we offer comprehensive benefits including discounts at Booker and Tesco, as well as opportunities for career advancement within our 5/7 day operation. Join us in a role where your can-do attitude and passion for helping others will be recognized and rewarded.
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Contact Detail:

Booker Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Assistant

✨Tip Number 1

Show your enthusiasm for customer service during the interview. Share specific examples of how you've gone the extra mile for customers in previous roles or experiences.

✨Tip Number 2

Familiarize yourself with the company's operations and values. Understanding their commitment to customer satisfaction will help you align your answers with what they are looking for.

✨Tip Number 3

Be prepared to discuss your availability and flexibility, especially regarding working weekends. Highlighting your willingness to adapt to the schedule can set you apart from other candidates.

✨Tip Number 4

Dress appropriately for the interview to reflect the professional image they expect. Being well-presented shows that you take the opportunity seriously and respect their standards.

We think you need these skills to ace Branch Assistant

Customer Service Skills
Communication Skills
Teamwork
Time Management
Attention to Detail
Problem-Solving Skills
Adaptability
Positive Attitude
Reliability
Organizational Skills
Ability to Work Under Pressure
Sales Skills
Basic Cash Handling Skills

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Branch Assistant position. Highlight the key responsibilities and required skills, such as customer service and a can-do attitude, to tailor your application accordingly.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your willingness to go the extra mile. Use specific examples from your past experiences to demonstrate how you embody these qualities.

Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job requirements. Emphasize any previous roles in customer service or retail, and ensure your presentation is professional and clear.

Double-Check Your Application: Before submitting your application, review all documents for accuracy and completeness. Ensure there are no spelling or grammatical errors, and that your contact information is up to date.

How to prepare for a job interview at Booker Group

✨Show Your Can-Do Attitude

Make sure to express your positive mindset during the interview. Share examples of how you've tackled challenges in the past and how you approach tasks with enthusiasm.

✨Demonstrate Your Passion for Customer Service

Prepare to discuss specific instances where you went above and beyond for a customer. Highlight your understanding of the importance of customer satisfaction and how it impacts the business.

✨Be Punctual and Presentable

Arrive on time for your interview and dress appropriately. This shows that you respect the interviewer's time and understand the importance of being well-presented in a customer-facing role.

✨Familiarize Yourself with the Company

Research Booker and its operations. Knowing their values, services, and customer base will help you tailor your responses and show that you're genuinely interested in the role.

Branch Assistant
Booker Group
B
  • Branch Assistant

    Belfast
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2026-12-15

  • B

    Booker Group

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