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- Tasks: Assist customers, keep shelves stocked, and ensure speedy service in a dynamic environment.
- Company: Join Booker, the UK's leading food & drink wholesaler serving independent retailers and small businesses.
- Benefits: Enjoy discounts at Booker and Tesco, health checks, and a great holiday package.
- Why this job: Be part of a diverse team that values customer service and offers career growth opportunities.
- Qualifications: Must be 17+, have a can-do attitude, and a passion for customer service.
- Other info: Flexible hours with a 5/7 day operation; no two days are the same!
The predicted salary is between 20000 - 30000 £ per year.
Job Description
About the role
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.
We are 5/7 day operation, (check our website for specific opening times.)
We only recruit individuals who are aged 17 and over
Role Responsibility
Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.
You will need
A can do attitude
A passion for customer service
Be willing to go the extra mile
Always be there, on time and properly presented.
Whats in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – You are covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package
About The Company
Be part of something special. Join our team at Booker.
Booker is the UK’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country.
Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim – improving choice, price and service for all our customers.
Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require.
Wherever you join us, you’ll be part of an organisation that will help your career to keep moving forward.
*Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
Branch Assistant employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Share specific examples of how you've gone the extra mile for customers in previous roles or experiences. This will demonstrate that you align with our core value of putting customers first.
✨Tip Number 2
Familiarize yourself with our operations and the products we offer. Understanding our business model and the needs of our customers will help you stand out as a candidate who is genuinely interested in contributing to our team.
✨Tip Number 3
Emphasize your ability to work in a fast-paced environment. Provide examples of how you've successfully managed multiple tasks or adapted to changing situations, showcasing your can-do attitude and flexibility.
✨Tip Number 4
Dress appropriately and arrive on time for your interview. First impressions matter, and being well-presented reflects your professionalism and respect for the opportunity to join our team.
We think you need these skills to ace Branch Assistant
Some tips for your application 🫡
Highlight Your Customer Service Skills: Make sure to emphasize your passion for customer service in your application. Provide specific examples of how you've gone the extra mile for customers in previous roles or experiences.
Show Your Can-Do Attitude: In your cover letter, express your can-do attitude clearly. Use phrases that demonstrate your willingness to tackle challenges and adapt to a fast-paced environment.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Focus on teamwork, punctuality, and any relevant experience in retail or customer-facing roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Booker Group
✨Show Your Can-Do Attitude
Make sure to express your enthusiasm for the role and your willingness to tackle challenges. Share examples from your past experiences where you went the extra mile for customers or colleagues.
✨Demonstrate Customer Service Passion
Prepare to discuss what excellent customer service means to you. Think of specific instances where you provided outstanding service and how it positively impacted the customer experience.
✨Be Punctual and Presentable
Arrive on time for your interview and dress appropriately. First impressions matter, so ensure you look professional and ready to represent the company well.
✨Familiarize Yourself with Booker
Research Booker and its operations before the interview. Understanding their values, services, and customer base will help you align your answers with what they are looking for in a candidate.
