Branch Assistant

Branch Assistant

Edinburgh Full-Time 24000 - 36000 £ / year (est.) No home office possible
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Booker Group

At a Glance

  • Tasks: Deliver excellent customer service and support in a dynamic, fast-paced environment.
  • Company: Join Booker, the UK's leading food and drink wholesaler with a welcoming culture.
  • Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
  • Why this job: Be part of a team that values your passion for customer service and offers career growth.
  • Qualifications: A can-do attitude and a willingness to go the extra mile for customers.
  • Other info: Flexible working options available; we celebrate diversity and inclusion.

The predicted salary is between 24000 - 36000 £ per year.

We are looking for someone with a real can‑do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast‑paced environment where no two days are the same. We are 5/7 day operation, (check our website for specific opening times.) We only recruit individuals who are aged 17 and over. Customers are at the heart of everything we do; our customers need to be back in their own business as quickly as possible after finding what they need. We keep the shelves full, provide speed of service through the tills, and wish them a fond farewell. If they need a delivery we are accurately picking what they need. Qualities

Branch Assistant employer: Booker Group

At Booker, we pride ourselves on being an exceptional employer that values our employees' growth and well-being. With a vibrant work culture that prioritises customer service and teamwork, we offer a comprehensive benefits package including discounts at Tesco, a retirement savings plan, and health support resources. Our commitment to diversity and flexible working ensures that every team member feels valued and empowered to thrive in their career.
Booker Group

Contact Detail:

Booker Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Assistant

✨Tip Number 1

Get to know Booker! Research the company culture and values so you can show off your passion for customer service during interviews. We want to see that you’re genuinely excited about being part of the team!

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the role and the work environment. They might even give you some insider tips that could help you stand out!

✨Tip Number 3

Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. We love candidates who can demonstrate their can-do attitude and willingness to go the extra mile.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Booker family. Don’t miss out on this opportunity!

We think you need these skills to ace Branch Assistant

Customer Service
Teamwork
Time Management
Attention to Detail
Can-Do Attitude
Adaptability
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, make sure to highlight your passion for customer service. We love candidates who are excited about going the extra mile for our customers, so share any relevant experiences that showcase this attitude!

Keep It Clear and Concise: We appreciate a straightforward approach! Make sure your application is easy to read and gets straight to the point. Avoid fluff and focus on what makes you a great fit for the Branch Assistant role.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and qualities we’re looking for in a Branch Assistant. This shows us you’re genuinely interested in the position.

Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role as quickly as possible!

How to prepare for a job interview at Booker Group

✨Know the Company

Before your interview, take some time to research Booker. Understand their values, mission, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Show Your Customer Service Skills

Since the role is all about delivering excellent customer service, prepare examples from your past experiences where you've gone the extra mile for customers. Be ready to discuss how you handle difficult situations and ensure customer satisfaction.

✨Dress the Part

First impressions matter! Make sure you arrive looking presentable and professional. Even if the work environment is casual, dressing smartly shows that you respect the opportunity and are serious about the role.

✨Ask Thoughtful Questions

At the end of the interview, you'll likely have a chance to ask questions. Prepare a few thoughtful ones that show your interest in the role and the company. For example, you could ask about the team dynamics or what a typical day looks like for a Branch Assistant.

Branch Assistant
Booker Group
Location: Edinburgh
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