At a Glance
- Tasks: Assist customers, manage stock, and ensure a smooth shopping experience in a fast-paced environment.
- Company: Join Booker, the UK's leading food and drink wholesaler serving independent retailers and caterers.
- Benefits: Enjoy discounts at Tesco, health perks, a pension plan, and flexible working options.
- Other info: Diversity and inclusion are at our core; everyone is welcome here.
- Why this job: Be part of a dynamic team where every day is different and customer satisfaction is key.
- Qualifications: Aged 17+, with a can-do attitude and a passion for excellent customer service.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package
About the role
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.
We are 5/7 day operation, (check our website for specific opening times.)
We only recruit individuals who are aged 17 and over
You will be responsible for
Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.
You will need
A can do attitudeA passion for customer serviceBe willing to go the extra mileAlways be there, on time and properly presented.
About The Company
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
Branch Assistant in Bath employer: Booker Group
At Booker, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. Our employees enjoy a comprehensive benefits package, including discounts at Tesco, a retirement savings plan, and health and wellbeing support, all while working in a dynamic environment that fosters personal and professional growth. With flexible working options and a commitment to employee development, Booker is the perfect place for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant in Bath
✨Tip Number 1
Familiarise yourself with Booker’s values and customer service philosophy. Understanding their commitment to excellent customer service will help you demonstrate your alignment with their goals during any discussions.
✨Tip Number 2
Showcase your can-do attitude by preparing examples from your past experiences where you went the extra mile for customers. This will highlight your dedication and fit for the role.
✨Tip Number 3
Research the specific branch you’re applying to. Knowing their opening times and peak hours can help you discuss how you would manage busy periods effectively, showing your proactive approach.
✨Tip Number 4
Be ready to discuss your teamwork skills. Since the role involves working in a dynamic environment, sharing instances where you successfully collaborated with others will demonstrate your ability to thrive in a team setting.
We think you need these skills to ace Branch Assistant in Bath
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and required skills for the Branch Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Customer Service Skills:Since the role emphasises a passion for customer service, provide specific examples in your application that demonstrate your ability to deliver excellent service and go the extra mile for customers.
Highlight Your Teamwork Experience:Mention any previous experience working in a team environment. Describe how you contributed to team success and how you can bring that collaborative spirit to Booker.
Express Your Can-Do Attitude:In your cover letter or personal statement, convey your positive attitude and willingness to take on challenges. Use phrases that reflect your enthusiasm for the role and your readiness to adapt to a fast-paced environment.
How to prepare for a job interview at Booker Group
✨Show Your Customer Service Passion
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone the extra mile for customers in previous roles, as this aligns perfectly with what Booker is looking for.
✨Demonstrate a Can-Do Attitude
Booker values a positive and proactive approach. Be prepared to discuss situations where you've tackled challenges head-on and how your attitude contributed to a successful outcome.
✨Be Punctual and Presentable
Arrive on time and dress appropriately for the interview. First impressions matter, and being well-presented shows that you respect the opportunity and understand the importance of professionalism in a customer-facing role.
✨Research the Company
Familiarise yourself with Booker's operations and values. Understanding their commitment to diversity, equity, and inclusion will help you articulate why you want to work there and how you can contribute to their mission.
