Branch Assistant

Branch Assistant

Cardiff Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Stock Control Assistant, ensuring shelves are stocked and customers are happy.
  • Company: Booker is the UK's leading food and drink wholesaler, serving independent retailers and small businesses.
  • Benefits: Enjoy discounts at Tesco, health perks, and a great holiday package.
  • Why this job: Be part of a dynamic team where every day brings new challenges and opportunities to shine.
  • Qualifications: A can-do attitude and a passion for customer service are essential; must be 17 or older.
  • Other info: Flexible working options available; we celebrate diversity and inclusivity in our workplace.

The predicted salary is between 24000 - 36000 £ per year.

Job Description

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

  • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
  • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
  • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
  • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
  • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
  • 50% off health checks at Tesco Pharmacy.
  • Exclusive access to discounted RAC breakdown cover rates
  • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
  • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
  • Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
  • Life Assurance – You are covered for death in service life cover of up to three times annual pay
  • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
  • A great holiday package

About the role

We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.

We are 5/7 day operation, (check our website for specific opening times.)

We only recruit individuals who are aged 17 and over

As a Stock Control Assistant, you will be joining a small team responsible for maintaining the stock accuracy of fresh, chilled, frozen and ambient products. As a Stock Control Assistant you will identify causes that affect on shelf availability and by working with your peers put measures in place to ensure our valued customers can purchase the products that they need when they need them. Managing the store's product promotions is another key part to the role and you will be responsible for pricing accuracy. Merchandising new and existing products. 

You will be responsible for

Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.

As a Stock Control Assistant, you will be joining a small team responsible for maintaining the stock accuracy of fresh, chilled, frozen and ambient products. As a Stock Control Assistant you will identify causes that affect on shelf availability and by working with your peers put measures in place to ensure our valued customers can purchase the products that they need when they need them. Managing the store's product promotions is another key part to the role and you will be responsible for pricing accuracy. Merchandising new and existing products. 

You will need

A can do attitudeA passion for customer serviceBe willing to go the extra mileAlways be there, on time and properly presented.

About The Company

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country.  We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process.

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

Branch Assistant employer: Booker Group

At Booker, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. Our employees enjoy a comprehensive benefits package, including discounts at Tesco, a retirement savings plan, and health and wellbeing support, all while working in a dynamic environment that fosters personal and professional growth. Join us in making a difference for our customers and experience the rewarding opportunities that come with being part of the UK's leading food and drink wholesaler.
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Contact Detail:

Booker Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Assistant

✨Tip Number 1

Familiarise yourself with Booker’s values and customer service approach. Understanding their commitment to excellent customer service will help you demonstrate your alignment with their goals during any discussions.

✨Tip Number 2

Showcase your teamwork skills. Since the role involves working closely with a small team, be prepared to share examples of how you've successfully collaborated with others in previous roles.

✨Tip Number 3

Be ready to discuss your problem-solving abilities. As a Stock Control Assistant, you'll need to identify issues affecting stock availability, so think of specific instances where you've resolved similar challenges.

✨Tip Number 4

Demonstrate your passion for customer service. Prepare to explain why you enjoy helping customers and how you go the extra mile to ensure their satisfaction, as this is crucial for the role.

We think you need these skills to ace Branch Assistant

Customer Service Skills
Teamwork
Attention to Detail
Stock Management
Time Management
Problem-Solving Skills
Communication Skills
Merchandising Skills
Adaptability
Ability to Work in a Fast-Paced Environment
Basic IT Skills
Organisational Skills
Can-Do Attitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Branch Assistant role. Emphasise your customer service experience and any previous roles in stock control or retail.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your can-do attitude. Mention specific examples of how you've gone the extra mile for customers in past roles.

Highlight Teamwork Skills: Since the role involves working as part of a team, be sure to include examples of successful teamwork in your application. This could be from previous jobs, school projects, or volunteer work.

Show Enthusiasm for the Company: Research Booker and express your enthusiasm for their mission and values in your application. Mention why you want to work for them specifically and how you can contribute to their success.

How to prepare for a job interview at Booker Group

✨Show Your Can-Do Attitude

Booker is looking for candidates with a real can-do attitude. Be prepared to share examples from your past experiences where you went the extra mile to help customers or solve problems.

✨Demonstrate Customer Service Passion

Since the role revolves around excellent customer service, think of specific instances where you provided outstanding service. Highlight your ability to connect with customers and ensure their needs are met.

✨Be Punctual and Presentable

Arrive on time for your interview and dress appropriately. First impressions matter, so make sure you look professional and ready to represent the company well.

✨Familiarise Yourself with Stock Control

Understand the basics of stock control and how it impacts customer satisfaction. Be ready to discuss how you would maintain stock accuracy and manage product promotions effectively.

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