At a Glance
- Tasks: Lead a team to drive sales and enhance customer satisfaction in a dynamic retail environment.
- Company: Join Booker, the UK's top food and drink wholesaler, serving local businesses nationwide.
- Benefits: Enjoy discounts at Tesco, health perks, flexible working, and a great holiday package.
- Other info: We embrace diversity and offer an inclusive recruitment process.
- Why this job: Make a real impact in your community while developing your career in a supportive culture.
- Qualifications: Experience in the food sector and strong management skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – You are covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package
About the role
As a Store Manager at Booker, you’ll be free to use your skills to help our business grow. It’s an exciting opportunity to really let your talent shine. And best of all, it’s not just Booker that benefits. A big part of your role will be making sure we’re meeting customers’ needs, by building a rapport with local business owners, seeking them out and listening to what they want. From cafes, pubs, restaurants and caterers to retailers like corner shops and newsagents, you’ll help all kinds of businesses to thrive. And that’s a fantastic feeling.
Booker is no ordinary retailer. Our stores, or Business Centres as we refer to them, work mostly with local B2C customers, which means they have a positive impact in the towns and communities where they’re based. We offer much more than just the right products at the right price. We also take our customer relationships to the next level, for example recycling fat for a local fish and chip shop or providing support to a fledgling business.Â
You will be responsible for
As Store Manager, you’re passion for the business will help you inspire your team to perform at their very best, while supporting managers, driving sales and taking total responsibility for when things go right… and wrong. You may have worked in Retail before; maybe a wholesale business. Or perhaps you’ve run your own establishment such as a restaurant or pub. Whatever your background, you’ll be commercially-minded and as determined as we are to offer the best choice, price and service. Your first priority will be ‘health-safe-legal’, as we like to say here at Booker. In other words, running a secure, legal store that meets health and safety regulations. With these essentials in place, you’ll be encouraged to use your expertise to raise customer satisfaction. We believe the secret to growing profits is total customer focus. That means being proactive and using your initiative to improve the customer experience. Get it right, and it won’t just be their business that goes from strength to strength but your store too.
You will need
To excel, you need some experience in the food sector plus the ability to build a rapport with customers. You must also be a great manager who can shape and develop teams. Driven and disciplined with a keen eye for detail, you’ll be a natural multi-tasker who’s at home on the shop floor and in a broader fast-paced business that includes online and delivery services. Above all, you’ll feel passionately about your store and responsible for its success.Â
About The Company
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Â We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
Area Manager employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager
✨Tip Number 1
Familiarise yourself with Booker’s business model and values. Understanding how they operate as a wholesaler and their commitment to local businesses will help you demonstrate your alignment with their goals during any discussions.
✨Tip Number 2
Network within the food and drink sector. Attend industry events or join relevant online forums to connect with professionals who may have insights into the company culture at Booker, which can give you an edge in conversations.
✨Tip Number 3
Prepare to discuss your experience in managing teams and driving sales. Be ready to share specific examples of how you've successfully improved customer satisfaction and team performance in previous roles.
✨Tip Number 4
Showcase your passion for the food sector and community engagement. Highlight any initiatives you've been involved in that support local businesses or enhance customer experiences, as this aligns with Booker’s mission.
We think you need these skills to ace Area Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food sector and retail management. Emphasise your ability to build rapport with customers and manage teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've driven sales or improved customer satisfaction in previous positions.
Highlight Relevant Skills: In your application, focus on skills such as multi-tasking, attention to detail, and your ability to work in a fast-paced environment. These are crucial for the Area Manager position at Booker.
Showcase Your Understanding of Booker: Demonstrate your knowledge of Booker’s business model and values. Mention how you can contribute to their mission of supporting local businesses and enhancing customer relationships.
How to prepare for a job interview at Booker Group
✨Know the Company Inside Out
Before your interview, make sure you research Booker thoroughly. Understand their values, mission, and the specific role of an Area Manager. This will help you tailor your answers and show that you're genuinely interested in the company.
✨Demonstrate Your Leadership Skills
As an Area Manager, you'll need to inspire and manage teams effectively. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. This will showcase your management capabilities.
✨Focus on Customer Relationships
Booker places a strong emphasis on customer satisfaction. Be ready to discuss how you've built rapport with customers in previous roles and how you plan to enhance customer experiences in this position. Highlight any innovative ideas you have for improving customer relationships.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face as an Area Manager and how you would address them. This will demonstrate your proactive approach and readiness for the role.