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- Tasks: Lead a dynamic team of drivers and pickers in a busy delivery operation.
- Company: Join Booker, a company passionate about customer satisfaction and employee growth.
- Benefits: Enjoy discounts at Tesco, health perks, and a retirement savings plan.
- Why this job: Be part of a supportive culture that values teamwork and customer service excellence.
- Qualifications: Experience in supervising teams and a customer-focused environment is essential.
- Other info: Management CPC is a plus; great opportunities for career advancement await!
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.
Role Responsibility
Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.
Ensure important management information is communicated out to all relevant team members
Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health &Safety concerns to the Store Management team.
Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.
Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant
Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner
Experience of supervising a small to medium sized team, in either warehouse or transport
Experience of working in a customer focused environment
Management CPC would be advantageous
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
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A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
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After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
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10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
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Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
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Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
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50% off health checks at Tesco Pharmacy.
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Exclusive access to discounted RAC breakdown cover rates
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An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
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After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
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Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
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Life Assurance – You are covered for death in service life cover of up to three times annual pay
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Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
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A great holiday package
Transport Supervisor employer: Booker Group plc
Contact Detail:
Booker Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Supervisor
✨Tip Number 1
Familiarize yourself with the key responsibilities of a Transport Supervisor. Understanding the day-to-day operations and challenges will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your experience in supervising teams, especially in transport or warehouse settings. Be ready to share specific examples of how you've motivated your team to meet targets.
✨Tip Number 3
Prepare to discuss your customer service skills. Since this role emphasizes customer satisfaction, think of instances where you went above and beyond to ensure a positive experience.
✨Tip Number 4
Research the company’s policies and procedures related to health and safety. Being knowledgeable about these aspects will show your commitment to maintaining a safe working environment.
We think you need these skills to ace Transport Supervisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Transport Supervisor position. Highlight key responsibilities and required skills, such as customer service and team leadership, to tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience supervising teams in a transport or warehouse environment. Provide specific examples of how you motivated your team to meet targets and ensured compliance with safety regulations.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, include examples of how you've successfully handled customer interactions in the past. Mention any relevant training or certifications that demonstrate your commitment to customer satisfaction.
Tailor Your Cover Letter: Craft a personalized cover letter that reflects your enthusiasm for the position and the company. Address how your values align with the company's focus on customer satisfaction and brand image, and express your eagerness to contribute to their success.
How to prepare for a job interview at Booker Group plc
✨Show Your Leadership Skills
As a Transport Supervisor, you'll be leading a team of drivers and pickers. Be prepared to discuss your previous experience in supervising teams, how you motivate them, and any specific strategies you've used to achieve daily targets.
✨Demonstrate Customer Service Excellence
Since the role emphasizes customer satisfaction, share examples of how you've handled customer interactions in the past. Highlight your telephone and customer service skills, and be ready to explain how you would promote the brand image through excellent service.
✨Understand Health & Safety Protocols
Familiarize yourself with health and safety regulations relevant to transport operations. Be ready to discuss how you ensure a safe working environment and how you would report any concerns to management.
✨Communicate Effectively
Effective communication is key in this role. Prepare to talk about how you would ensure important management information is shared with your team and how you handle communication in a busy delivery operation.
