At a Glance
- Tasks: Drive and pick goods for deliveries while ensuring top-notch customer service.
- Company: Join Booker's dynamic delivery team in Ipswich.
- Benefits: Flexible hours, overtime opportunities, and a supportive work environment.
- Other info: Great chance to develop skills and grow within the company.
- Why this job: Be part of a team that values customer satisfaction and teamwork.
- Qualifications: Must have a full driving licence and a positive attitude.
The predicted salary is between 24000 - 30000 € per year.
Location: 21 The Havens, Ransomes Europark, Ipswich
This role is part of Booker's delivery team. Overtime opportunities are also available.
About the role:
- Work as a Van driver performing a mix of duties, including picking for the delivery team and supporting the delivery operation in achieving first‑class customer service.
- Responsible for accurately picking and dispatching goods by picking against a hand‑held terminal and advising the Manager of any differences.
- Check quality, shelf life and ensure packaging is robust in preparation for delivery.
- Provide a high standard of customer service by processing deliveries efficiently and to target.
- Deliver goods while providing first‑class service to customers.
- Be polite when dealing with delivery staff and respond appropriately to queries and complaints, referring any complex situations to someone who can help.
- Load stock into the vehicle at the branch and unload at the customer premises, ensuring the paperwork is completed accurately.
You will need:
- To be willing to go the extra mile.
- To always be there, on time and properly presented.
- A full driving licence.
Picker/Driver in Suffolk employer: Booker Group plc
At Booker, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and inclusion. Our Ipswich location provides employees with opportunities for growth and development, alongside competitive benefits and overtime options. Join our dedicated delivery team where your contributions are recognised, and you can make a real impact in delivering first-class customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Picker/Driver in Suffolk
✨Tip Number 1
Get to know the company! Research Booker's values and mission. When you show up for an interview, drop in some knowledge about their commitment to customer service and how you can contribute to that.
✨Tip Number 2
Practice your driving skills and be ready to showcase them! If you get a chance, take a quick drive around the area before your interview. It’ll help you feel more confident and familiar with the routes you'll be taking.
✨Tip Number 3
Dress the part! Even though you're applying for a driving role, showing up looking sharp can make a great first impression. It shows you care about the job and are ready to represent the company well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit!
We think you need these skills to ace Picker/Driver in Suffolk
Some tips for your application 🫡
Show Off Your Driving Skills:Make sure to highlight your full driving licence and any relevant driving experience in your application. We want to see that you’re confident behind the wheel and ready to hit the road!
Customer Service is Key:Since this role involves delivering goods, emphasise your customer service skills. Share examples of how you've gone the extra mile for customers in the past – we love to see that dedication!
Attention to Detail Matters:In your application, mention your ability to pick and dispatch goods accurately. We need someone who can handle quality checks and ensure everything is up to standard, so don’t forget to showcase your attention to detail.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Booker Group plc
✨Know the Role Inside Out
Make sure you understand the Picker/Driver role thoroughly. Familiarise yourself with the key responsibilities like picking goods accurately and providing top-notch customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Driving Skills
Since a full driving licence is essential, be prepared to discuss your driving experience. Share any relevant stories or examples that highlight your reliability and punctuality. This will reassure them that you can handle the driving aspect of the job with ease.
✨Demonstrate Customer Service Savvy
Customer service is a big part of this role, so think of examples where you've gone the extra mile for customers. Be ready to explain how you handle complaints or tricky situations, as this will showcase your problem-solving skills and ability to stay calm under pressure.
✨Dress to Impress
First impressions matter! Make sure you arrive on time and dressed appropriately for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the company well when out on deliveries.
