At a Glance
- Tasks: Assist customers, keep shelves stocked, and ensure speedy service in a dynamic environment.
- Company: Join Booker, the UK's leading food & drink wholesaler with a welcoming culture.
- Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
- Other info: Flexible working options available; perfect for students seeking part-time work.
- Why this job: Gain valuable experience while delivering excellent customer service in a fast-paced setting.
- Qualifications: Must be 17+, with a can-do attitude and passion for customer service.
The predicted salary is between 12 - 12 £ per hour.
The following content displays a map of the job's location - Maxwelltown Industrial Estate Glasgow Rd Dumfries.
Closing Date: 09/06/2026
Job Category: Branch Assistant
Dept/Region: Region 1
Business Area: Booker Wholesale
What's in it for you:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role:
This is a Seasonal Temp branch assistant role on a 12 week rolling contract basis. This is a part time role for 20 hours per week, may include weekend work.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.
We are a 5/7 day operation, (check our website for specific opening times.) We only recruit individuals who are aged 17 and over.
You will be responsible for:
- Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.
You will need:
- A can do attitude.
- A passion for customer service.
- Be willing to go the extra mile.
- Always be there, on time and properly presented.
About The Company:
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Seasonal Branch Assistant employer: Booker Group plc
At Booker, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. Our Seasonal Branch Assistants enjoy a fantastic benefits package, including discounts at Tesco, health and wellbeing support, and opportunities for career growth within the UK's leading food and drink wholesaler. Located in Dumfries, our dynamic team environment ensures that every day is unique, making it a rewarding place to develop your skills while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Branch Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Booker and their values. This will help you show that you're genuinely interested in the role and can align with their customer-focused approach.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your can-do attitude and passion for customer service – these are key for the Seasonal Branch Assistant role.
✨Tip Number 3
Dress to impress! Make sure you present yourself well for the interview. A smart appearance shows that you take the opportunity seriously and are ready to represent Booker’s brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, don’t forget to apply through our website for the best chance!
We think you need these skills to ace Seasonal Branch Assistant
Some tips for your application 🫡
Show Your Can-Do Attitude:When writing your application, make sure to highlight your can-do attitude. We love candidates who are enthusiastic and ready to tackle challenges head-on, so let that shine through in your words!
Customer Service is Key:Since this role is all about delivering excellent customer service, share any relevant experiences you have. Whether it's a past job or a volunteer role, show us how you've gone the extra mile for customers.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Seasonal Branch Assistant role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Booker.
How to prepare for a job interview at Booker Group plc
✨Know the Company
Before your interview, take some time to research Booker and its values. Understanding their commitment to customer service and their diverse work environment will help you align your answers with what they’re looking for.
✨Show Your Can-Do Attitude
During the interview, be sure to highlight your positive attitude and willingness to go the extra mile. Share specific examples from your past experiences where you demonstrated this attitude, especially in customer service roles.
✨Dress to Impress
First impressions matter! Make sure you arrive on time and are properly presented. A neat and professional appearance shows that you respect the opportunity and are serious about the role.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various customer service scenarios. Think of a few examples where you successfully resolved issues or improved customer satisfaction, as this will demonstrate your problem-solving skills.
