At a Glance
- Tasks: Pick and dispatch goods while ensuring excellent customer service.
- Company: Join Booker, a fantastic workplace with great career opportunities.
- Benefits: Enjoy discounts at Tesco, health perks, and a competitive salary.
- Other info: Dynamic role with varied tasks and excellent growth potential.
- Why this job: Make a real impact by helping customers get what they need.
- Qualifications: A positive attitude and passion for customer service are essential.
The predicted salary is between 10 - 12 £ per hour.
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four‑weekly pay day, ie. thirteen times a year.
- In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more.
- You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role: You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can‑do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
You will be responsible for:
- The accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
- Providing a high standard of customer service by processing deliveries efficiently and to target.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
You will need:
- A can do attitude and feel comfortable working to meet designated pick rates.
- A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
- Always be there, on time and properly presented.
Picker-Part -Time (Temporary) employer: Booker Group plc
Booker is an exceptional employer that prioritises employee satisfaction and career growth, offering a comprehensive benefits package including discounts at Tesco, health and wellbeing support, and a retirement savings plan. With a dynamic work culture that values customer service and teamwork, employees can expect varied daily tasks and opportunities to excel in their roles while enjoying a supportive environment that encourages personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Picker-Part -Time (Temporary)
✨Tip Number 1
Get to know the company! Research Booker and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the unexpected! Be ready for situational questions during interviews. Think about how you would handle various customer service scenarios, as this role is all about going the extra mile for customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the Booker team.
We think you need these skills to ace Picker-Part -Time (Temporary)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Picker-Part role. Highlight any previous customer service experience or roles where you've had to work efficiently under pressure. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for customer service and your can-do attitude. Let us know why you're excited about the opportunity at Booker and how you can contribute to our fantastic team.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our amazing benefits package right there!
How to prepare for a job interview at Booker Group plc
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Picker at Booker entails. Familiarise yourself with the responsibilities like picking deliveries, checking quality, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about exceeding customer needs, be ready to share examples of how you've gone the extra mile for customers in the past. Think of specific situations where your can-do attitude made a difference. This will demonstrate your passion for delivering great service.
✨Dress the Part
First impressions matter! Make sure you arrive on time and dressed appropriately for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the company well, just as you would when serving customers.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team you'll be working with or how success is measured in the role. It shows that you're engaged and thinking about how you can contribute to the company’s goals.
