At a Glance
- Tasks: Pick and dispatch goods while ensuring excellent customer service.
- Company: Join Booker, the UK's leading food & drink wholesaler.
- Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
- Other info: Diversity and inclusion are at our core; everyone is welcome here.
- Why this job: Gain valuable experience in a dynamic environment with flexible working options.
- Qualifications: A can-do attitude and passion for customer service are essential.
The predicted salary is between 12 - 15 £ per hour.
The following content displays a map of the job location - 5 Crompton Road, Hadleigh Road Industrial Estate, Ipswich, Suffolk.
Working Hours: 19 hours per week
Location: 5 Crompton Road, Hadleigh Road Industrial Estate, Ipswich, Suffolk.
Closing Date: 17/06/2026
Job Category: Branch Assistant
Dept/Region: Region 4
Business Area: Booker Wholesale
What’s in it for you
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, i.e. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role
This is a Part Time Role. You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
You will be responsible for:
- The accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
- Providing a high standard of customer service by processing deliveries efficiently and to target.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
You will need:
- A can do attitude and feel comfortable working to meet designated pick rates.
- A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
- Always be there, on time and properly presented.
About The Company
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Picker - Part Time employer: Booker Group plc
At Booker, located in the heart of Ipswich, we pride ourselves on being an exceptional employer that values diversity and inclusion. Our part-time Picker role offers competitive pay, a fantastic benefits package including discounts at Tesco, and opportunities for personal growth within a supportive work culture. With flexible working arrangements and a commitment to employee wellbeing, we ensure that every team member feels valued and empowered to deliver outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Picker - Part Time
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Booker. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your can-do attitude and customer service skills align with what they're looking for in a Picker.
✨Tip Number 3
Dress to impress! Even though it’s a part-time role, showing up well-presented can make a great first impression. It shows you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Picker - Part Time
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and your can-do attitude.
Tailor Your Application:Make sure to tailor your application to the Picker role. Highlight any relevant experience you have with picking, packing, or customer service. This will help us see why you’re a great fit for our team!
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your key skills and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Booker Group plc
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Picker at Booker entails. Familiarise yourself with the responsibilities like picking deliveries, checking quality, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about exceeding customer needs, be ready to share examples of how you've gone the extra mile for customers in the past. Think of specific situations where your can-do attitude made a difference. This will demonstrate that you’re a great fit for their team.
✨Dress the Part
Even though it’s a part-time role, first impressions matter! Dress smartly and appropriately for the interview. It shows respect for the opportunity and that you take the role seriously. Plus, it sets a positive tone for the conversation.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows that you’re engaged and thinking about how you can contribute to the company.
