At a Glance
- Tasks: Pick and dispatch goods while ensuring top-notch customer service in a dynamic store environment.
- Company: Join a leading retail company focused on customer satisfaction and teamwork.
- Benefits: Enjoy discounts at Tesco, health perks, and a great holiday package.
- Other info: Flexible hours perfect for students, with opportunities for growth.
- Why this job: Be part of a team that values your effort and offers diverse daily tasks.
- Qualifications: A positive attitude and passion for customer service are essential.
The predicted salary is between 10 - 12 £ per hour.
About the role
This is a Part Time Role. You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries, the opportunities are endless, but everything you do matters, ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
You will be responsible for:
- The accurate picking and dispatch of goods by picking against a handheld terminal and advising the Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for delivery.
- Providing a high standard of customer service by processing deliveries efficiently and to target.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints, referring any complex situations to someone who can help.
You will need:
- A can-do attitude and feel comfortable working to meet designated pick rates.
- A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
- To always be there, on time and properly presented.
Benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year.
- In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
Picker - Part Time employer: Booker Group plc
At Booker, we pride ourselves on being an excellent employer that values our team members and their contributions. Our part-time Picker role offers a dynamic work environment where no two days are the same, alongside a comprehensive benefits package including discounts at Tesco and health support resources. With a strong focus on employee growth and a culture that encourages going the extra mile for our customers, we provide a rewarding experience for those passionate about customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Picker - Part Time
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the store and its values. This will help you show that you're genuinely interested in being part of the team and can help you tailor your answers to fit their culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about exceeding customer expectations, think of examples from your past experiences where you've gone the extra mile. Be ready to share these during your chat with the hiring manager.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you show up looking smart and presentable. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, as it helps us keep track of all candidates. Plus, it’s the best way to ensure you’re considered for the role you’re excited about!
We think you need these skills to ace Picker - Part Time
Some tips for your application 🫡
Show Your Can-Do Attitude:When writing your application, let your enthusiasm shine through! We love candidates who are passionate about customer service and ready to go the extra mile. Share examples of how you've tackled challenges in the past with a positive mindset.
Tailor Your Application:Make sure to customise your application to highlight relevant experience. If you've worked in retail or have experience with picking and dispatching goods, mention it! We want to see how your skills align with what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Picker role. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Booker Group plc
✨Know the Role Inside Out
Before your interview, make sure you understand the Picker role thoroughly. Familiarise yourself with the tasks mentioned in the job description, like picking deliveries and ensuring customer satisfaction. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Customer Service Skills
Since this role is all about exceeding customer expectations, be ready to share examples of how you've gone the extra mile for customers in the past. Think of specific situations where your can-do attitude made a difference, and be prepared to discuss them during the interview.
✨Dress to Impress
First impressions matter! Make sure you arrive on time and dressed appropriately for the interview. A neat and tidy appearance shows that you take the opportunity seriously and are ready to represent the company well.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about the team dynamics or what a typical day looks like for a Picker. It’s a great way to demonstrate your enthusiasm and curiosity.
