At a Glance
- Tasks: Pick and deliver goods while providing top-notch customer service.
- Company: Join a dynamic delivery team focused on excellence.
- Benefits: Permanent position with opportunities for growth and development.
- Other info: Enjoy a supportive environment where your efforts are recognised.
- Why this job: Be part of a team that values customer satisfaction and teamwork.
- Qualifications: Full driving license and a passion for great service.
The predicted salary is between 24000 - 36000 £ per year.
The following content displays a map of the job's location - 3 Manfield Way St Austell
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four‑weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through‑out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role
Overtime opportunities also available.
Within this role you will have the opportunity as a permanent member of the team to join our delivery team.
You will join the business as a Van driver with a mix of duties, including picking for the delivery team which includes supporting the delivered operation in achieving first class customer service.
You will need a full driving license to be considered for this role.
Our drivers are the beating heart of our business and you will play a vital role in ensuring customers receive their deliveries on time and with a great service.
You will be responsible for
- Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
- Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
- Providing first class service to our customers when delivering their goods.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
- Loading stock into the vehicle at the branch and unloading at the customer premises. Also ensuring the paperwork is completed accurately.
You will need
- Be willing to go the extra mile.
- Always be there, on time and properly presented.
- Full driving license.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
Picker/Driver employer: Booker Group plc
As a Picker/Driver with us, you will be part of a dynamic delivery team that prioritises exceptional customer service and teamwork. Our supportive work culture fosters personal growth and development, offering opportunities for career advancement while ensuring a healthy work-life balance. Located in a vibrant area, we provide a friendly environment where your contributions are valued, making it an excellent place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Picker/Driver
✨Tip Number 1
Get to know the company! Research their values and customer service approach. When you show up for an interview, drop in some knowledge about their operations and how you can contribute to their delivery team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle queries or complaints. Role-play with a friend or family member to get comfortable with responding politely and effectively.
✨Tip Number 3
Be punctual and presentable! Arriving on time and looking sharp shows that you respect the role and are ready to go the extra mile. It’s all about making a great first impression!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to connect with you and get the ball rolling on your journey to joining our delivery team.
We think you need these skills to ace Picker/Driver
Some tips for your application 🫡
Show Your Driving Skills:Make sure to highlight your full driving licence in your application. We want to know that you’re ready to hit the road and deliver top-notch service right from the start!
Customer Service is Key:Since this role is all about providing first-class customer service, share any relevant experiences where you’ve gone the extra mile for customers. We love seeing that passion shine through!
Be Detail-Oriented:Mention your attention to detail when it comes to picking and dispatching goods. We need someone who can ensure everything is accurate and up to standard, so don’t hold back on showcasing your skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get you on board with our fantastic delivery team!
How to prepare for a job interview at Booker Group plc
✨Know the Role Inside Out
Before your interview, make sure you understand the Picker/Driver role thoroughly. Familiarise yourself with the responsibilities like picking goods accurately and providing top-notch customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role heavily involves customer interaction, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went the extra mile or handled a complaint effectively. This will demonstrate your passion for customer service.
✨Prepare for Practical Questions
Expect questions about how you would handle various scenarios on the job, such as dealing with delivery issues or ensuring quality control. Practise your responses to these types of questions so you can showcase your problem-solving skills and your ability to stay calm under pressure.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly for your interview and arrive on time. This shows that you take the opportunity seriously and are ready to represent the company well. Being punctual also reflects your reliability, which is crucial for a role that requires timely deliveries.
