Picker

Picker

Reading Full-Time 24000 - 33600 £ / year (est.) No home office possible
B

At a Glance

  • Tasks: Join us as a Picker, ensuring customers get what they need quickly and efficiently!
  • Company: Booker is a dynamic workplace focused on excellent customer service and career growth.
  • Benefits: Enjoy discounts at Tesco, health perks, and a great holiday package!
  • Why this job: This role offers variety, teamwork, and the chance to make a real impact every day.
  • Qualifications: A can-do attitude and passion for customer service are essential; no prior experience needed!
  • Other info: Work full-time, Sunday to Thursday, with shifts from 1 PM to 9 PM.

The predicted salary is between 24000 - 33600 £ per year.

This is a full time role working 38 hours per week with shifts Sunday to Thursday, 13:00 – 21:00

You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently.

Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.

Role Responsibility

Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.

Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.

Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.

Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.

A can do attitude and feel comfortable working to meet designated pick rates.

A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.

Always be there, on time and properly presented.

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

  • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.

  • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.

  • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.

  • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.

  • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.

  • 50% off health checks at Tesco Pharmacy.

  • Exclusive access to discounted RAC breakdown cover rates

  • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.

  • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.

  • Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.

  • Life Assurance – You are covered for death in service life cover of up to three times annual pay

  • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.

  • A great holiday package

Picker employer: Booker Group plc

At Booker, we pride ourselves on being an exceptional employer that values our employees' contributions and well-being. With a vibrant work culture that emphasizes teamwork and customer service, you'll find endless opportunities for personal and professional growth in a dynamic environment. Our comprehensive benefits package, including discounts at Tesco and health support resources, ensures that you feel valued and supported every step of the way.
B

Contact Detail:

Booker Group plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Picker

Tip Number 1

Familiarize yourself with the store layout and product locations. This will help you pick items quickly and efficiently, which is crucial for meeting designated pick rates.

Tip Number 2

Practice your customer service skills. Being polite and responsive to queries is essential, so consider role-playing scenarios to prepare for real interactions.

Tip Number 3

Show your can-do attitude during the interview. Share examples of how you've gone the extra mile in previous roles to demonstrate your passion for excellent customer service.

Tip Number 4

Be punctual and presentable. Arriving on time and looking professional shows that you take the role seriously and are ready to contribute from day one.

We think you need these skills to ace Picker

Customer Service Skills
Attention to Detail
Time Management
Ability to Work in a Fast-Paced Environment
Teamwork
Problem-Solving Skills
Communication Skills
Adaptability
Basic IT Skills
Organizational Skills
Physical Stamina
Positive Attitude
Ability to Follow Instructions

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Picker position. Understand the responsibilities and expectations, such as customer service, picking accuracy, and teamwork.

Highlight Relevant Experience: In your application, emphasize any previous experience in retail or customer service. Mention specific examples where you demonstrated a can-do attitude and went the extra mile for customers.

Showcase Your Skills: Clearly outline your skills that align with the job requirements, such as attention to detail, ability to work under pressure, and effective communication. Use bullet points for clarity.

Tailor Your Application: Customize your CV and cover letter to reflect the values and culture of the company. Mention your passion for customer service and how you can contribute to exceeding customer needs.

How to prepare for a job interview at Booker Group plc

Show Your Can-Do Attitude

During the interview, make sure to express your enthusiasm for the role and your willingness to go the extra mile for customers. Share examples from your past experiences where you demonstrated a positive attitude and tackled challenges head-on.

Highlight Customer Service Skills

Since this role emphasizes excellent customer service, be prepared to discuss specific instances where you provided outstanding service. Mention how you handled difficult situations or complaints effectively, showcasing your ability to maintain professionalism under pressure.

Demonstrate Flexibility and Adaptability

The job involves various tasks, so it's important to convey your adaptability. Talk about your experience in roles that required you to switch between different responsibilities and how you managed to stay organized and efficient.

Be Punctual and Presentable

Arrive on time for your interview and dress appropriately. This shows respect for the interviewer's time and reflects the importance of being presentable in a customer-facing role. First impressions matter, so make sure you look polished and professional.

Picker
Booker Group plc
B
Similar positions in other companies
Europas größte Jobbörse für Gen-Z
discover-jobs-cta
Discover now
>