At a Glance
- Tasks: Pick and pack orders, ensuring top-notch customer service every step of the way.
- Company: Join a dynamic retail team focused on exceeding customer expectations.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Other info: Enjoy a variety of tasks and opportunities for growth in a supportive team.
- Why this job: Make a real difference in customers' shopping experience while developing valuable skills.
- Qualifications: A positive attitude and a passion for helping others.
The predicted salary is between 11 - 12 £ per hour.
You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it's filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries, the opportunities are endless, but everything you do matters, ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
- Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for delivery.
- Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints, referring any complex situations to someone who can help.
- A can-do attitude and feel comfortable working to meet designated pick rates.
- A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
- Always be there, on time and properly presented.
Picker 38 hours- Sunday 09:00:17:00-Mon-Wed(10:30-19:00, Thur-09:30-19:00) employer: Booker Group plc
Contact Detail:
Booker Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Picker 38 hours- Sunday 09:00:17:00-Mon-Wed(10:30-19:00, Thur-09:30-19:00)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the store's values and customer service approach. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone the extra mile for customers. Being able to share these stories will demonstrate your can-do attitude and passion for delivering excellent service.
✨Tip Number 3
Dress the part! Make sure you present yourself well for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand positively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team. Don’t miss out on the chance to stand out!
We think you need these skills to ace Picker 38 hours- Sunday 09:00:17:00-Mon-Wed(10:30-19:00, Thur-09:30-19:00)
Some tips for your application 🫡
Show Your Can-Do Attitude: When writing your application, let your enthusiasm shine through! We want to see that you're ready to tackle any challenge and go the extra mile for our customers. Use examples from your past experiences to highlight your positive attitude.
Tailor Your Application: Make sure to customise your application to fit the Picker role. Mention specific skills like customer service and stock management that align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the job. Highlight your relevant experience and skills without going off on tangents.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do, so why not?
How to prepare for a job interview at Booker Group plc
✨Know the Role Inside Out
Before your interview, make sure you understand the Picker role thoroughly. Familiarise yourself with the tasks mentioned in the job description, like picking deliveries and ensuring stock levels. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about exceeding customer needs, be ready to share examples of how you've delivered excellent customer service in the past. Think of specific situations where you went the extra mile for a customer, as this will highlight your can-do attitude and passion for service.
✨Prepare for Practical Questions
Expect questions that assess your ability to handle the physical demands of the job, like working to pick rates or managing stock. Be prepared to discuss how you would ensure quality and efficiency while picking and dispatching goods, as this shows you’re ready for the challenges of the role.
✨Dress the Part and Be Punctual
First impressions matter! Make sure you arrive on time and are dressed appropriately for the interview. Being well-presented shows that you take the opportunity seriously and respect the company’s standards, which is crucial in a customer-facing role.