Picker

Picker

Abercanaid Full-Time No home office possible
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Booker Group plc

At a Glance

  • Tasks: Pick and dispatch goods while ensuring excellent customer service.
  • Company: Join Booker, the UK's leading food & drink wholesaler.
  • Benefits: Enjoy discounts, flexible working, and a great holiday package.
  • Why this job: Make a real impact by serving customers and ensuring they get what they need.
  • Qualifications: A can-do attitude and passion for customer service are essential.
  • Other info: Diversity and inclusion are at our core; everyone is welcome here.

This is a Part Time Role. You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it's filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries, the opportunities are endless, but everything you do matters, ensuring our customers get everything they came for, served quickly and efficiently.

Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. You will be responsible for:

  • The accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
  • Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
  • Providing a high standard of customer service by processing deliveries efficiently and to target.
  • Being polite when dealing with delivery staff and responding appropriately to queries and complaints, referring any complex situations to someone who can help.

A can-do attitude and feel comfortable working to meet designated pick rates. A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers. Always be there, on time and properly presented.

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working.

Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process.

Please note we can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

  • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
  • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year.
  • In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
  • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
  • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
  • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
  • 50% off health checks at Tesco Pharmacy.
  • Exclusive access to discounted RAC breakdown cover rates.
  • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
  • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
  • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
  • Life Assurance - You are covered for death in service life cover of up to three times annual pay.
  • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
  • A great holiday package.

Picker employer: Booker Group plc

At Booker, we pride ourselves on being an exceptional employer that values diversity and inclusivity, ensuring every team member feels welcome and supported. Our flexible working options cater to various life stages, while our comprehensive benefits package, including discounts at Tesco and a robust retirement plan, enhances your overall experience. Join us in a dynamic work environment where your contributions truly matter, and enjoy opportunities for personal and professional growth in the heart of the UK's leading food and drink wholesaler.
Booker Group plc

Contact Detail:

Booker Group plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Picker

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Booker. Understand their values, especially around customer service and diversity. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service skills! Since this role is all about exceeding customer expectations, think of examples from your past experiences where you've gone the extra mile for someone. Be ready to share these stories during your interview.

✨Tip Number 3

Dress the part! First impressions matter, so make sure you show up looking smart and presentable. It reflects your professionalism and respect for the opportunity. Plus, it sets a positive tone for the interview!

✨Tip Number 4

Apply through our website! We want to see your application come through directly. It not only streamlines the process but also shows your enthusiasm for joining us at Booker. Don’t miss out on this chance!

We think you need these skills to ace Picker

Customer Service
Attention to Detail
Time Management
Communication Skills
Problem-Solving Skills
Teamwork
Adaptability
Efficiency
Organisational Skills
Ability to Work Under Pressure
Basic IT Skills
Positive Attitude
Flexibility

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share any experiences where you went the extra mile to make someone’s day better. We want to see that can-do attitude shine through!

Tailor Your Application: Make sure to customise your application to fit the Picker role. Highlight relevant skills like picking accuracy and teamwork. We appreciate when candidates take the time to connect their experience with what we’re looking for.

Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points if it helps, and make sure to proofread for any typos. We love a well-organised application that’s easy to read!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Booker Group plc

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Picker involves. Familiarise yourself with tasks like picking deliveries, checking stock quality, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Off Your Customer Service Skills

Since this role is all about exceeding customer needs, be ready to share examples of how you've gone the extra mile for customers in the past. Think of specific situations where your can-do attitude made a difference, and be prepared to discuss them during the interview.

✨Dress to Impress

Even though it's a part-time role, first impressions matter! Dress smartly and presentably for your interview. It shows that you take the opportunity seriously and are ready to represent the company well from day one.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.

Picker
Booker Group plc
Location: Abercanaid
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