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- Tasks: Deliver top-notch customer service and keep the store running smoothly.
- Company: Join a vibrant team in a fast-paced retail environment.
- Benefits: Flexible hours, dynamic work atmosphere, and opportunities for growth.
- Why this job: Make a difference in customers' day while gaining valuable experience.
- Qualifications: Must be 17+, with a passion for service and a positive attitude.
- Other info: Perfect for students looking to balance work and studies.
The predicted salary is between 10 - 13 £ per hour.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team, you will be working in a dynamic, fast-paced environment where no two days are the same. We are a 5/7 day operation (check our website for specific opening times). We only recruit individuals who are aged 17 and over. Customers are at the heart of everything we do. We keep the shelves full, provide speed of service through the tills and wish them a fond farewell. If a customer needs a delivery, we are accurately picking what they need so they can get back to their own business as quickly as possible.
Qualifications:
- Ideally experience within the Wholesale or Retail environment
- A can-do attitude
- A passion for customer service
- Be willing to go the extra mile
- Always be there, on time and properly presented
Part Time Branch Assistant 20 Hours (Front of house) employer: Booker Group plc
Contact Detail:
Booker Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Branch Assistant 20 Hours (Front of house)
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of research on their values and what makes them tick. This way, you can show off your passion for customer service and how you fit right into their team.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on showcasing your can-do attitude and willingness to go the extra mile. The more comfortable you are, the better you'll shine when it counts.
✨Tip Number 3
Dress to impress! Make sure you’re looking sharp and professional for your interview. First impressions matter, and being properly presented shows you care about the role and the customers you'll be serving.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and show that you’re genuinely interested in the position.
We think you need these skills to ace Part Time Branch Assistant 20 Hours (Front of house)
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love delivering excellent customer service. Share any experiences where you've gone the extra mile for someone, as this will really resonate with us!
Highlight Your Can-Do Attitude: We’re looking for that positive vibe! Make sure to include examples in your application that showcase your can-do attitude. Whether it’s overcoming challenges or helping a teammate, we want to see how you tackle tasks with enthusiasm.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to our job description. Mention your experience in retail or wholesale if you have it, and connect your skills to what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about our operation hours and team culture there!
How to prepare for a job interview at Booker Group plc
✨Show Your Can-Do Attitude
Make sure to highlight your positive mindset during the interview. Share examples of how you've tackled challenges in the past and gone the extra mile for customers. This will demonstrate that you embody the can-do attitude they're looking for.
✨Know the Company Inside Out
Before the interview, take some time to research the company. Understand their values, mission, and what makes them unique in the retail space. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Customer Service Scenarios
Since customer service is at the heart of this role, be ready to discuss specific situations where you've provided excellent service. Think about times when you resolved a customer's issue or made their experience memorable. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Dress to Impress and Be Punctual
First impressions matter! Dress smartly and appropriately for the interview to reflect the professional image they expect. Also, make sure to arrive on time—being punctual shows respect for their time and indicates that you’ll be reliable in the role.