Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team of 40+ to deliver outstanding customer service.
- Company: Join Booker Group plc, a leader in the retail industry.
- Benefits: Flexible hours, supportive environment, and opportunities for growth.
- Other info: Embrace diversity and enjoy a vibrant workplace culture.
- Why this job: Make a real difference by leading a passionate team in a fast-paced setting.
- Qualifications: Experience in team management and a passion for exceptional service.
The predicted salary is between 30000 - 40000 £ per year.
Booker Group plc in Oban seeks a Duty Manager to lead a team in their Business Centre. This role provides a fast-paced environment where you'll interact with customers and manage a team of over 40 colleagues.
Responsibilities include:
- Ensuring compliance with company standards
- Training staff in cash handling
- Resolving customer issues
Ideal candidates will have a passion for exceptional service, experience in team management, and practical retail experience. At Booker, flexibility and support for diverse needs are prioritized.
Supervisor: Lead 40+ Team to Service Excellence in Oban employer: Booker Group plc
Contact Detail:
Booker Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor: Lead 40+ Team to Service Excellence in Oban
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with team management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for service excellence during interviews. Share specific examples of how you've resolved customer issues or trained staff effectively. This will demonstrate your hands-on experience and commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Supervisor: Lead 40+ Team to Service Excellence in Oban
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading teams. We want to see how you've motivated others and driven them towards service excellence.
Customer Service is Key: Since this role is all about interacting with customers, share specific examples of how you've gone above and beyond to resolve customer issues. We love hearing about your passion for exceptional service!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Booker Group plc
✨Know the Company Inside Out
Before your interview, take some time to research Booker Group plc. Understand their values, mission, and what they stand for. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be leading a large team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Be ready to discuss how you motivate and train staff, especially in cash handling.
✨Prepare for Customer Scenarios
Expect questions about how you would handle specific customer issues. Think of scenarios where you've turned a negative experience into a positive one. This will demonstrate your problem-solving skills and commitment to exceptional service.
✨Emphasise Flexibility and Support
Booker values flexibility and support for diverse needs. Be prepared to discuss how you can adapt to different situations and support your team members. Highlight any experience you have in creating an inclusive environment that caters to various needs.