At a Glance
- Tasks: Lead a dynamic team in a busy delivery operation, ensuring customer satisfaction and safety.
- Company: Join Booker, the UK's leading food & drink wholesaler with a focus on diversity and inclusion.
- Benefits: Enjoy discounts at Tesco, health benefits, a great holiday package, and a retirement savings plan.
- Other info: Flexible working options available to support your lifestyle and career goals.
- Why this job: Make an impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience supervising teams in a customer-focused setting is preferred.
The predicted salary is between 30000 - 40000 £ per year.
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role
We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.
You will be responsible for:
- Ensuring the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.
- Ensuring important management information is communicated out to all relevant team members.
- Supervising and maintaining a safe working environment for all colleagues and customers, reporting any Health & Safety concerns to the Store Management team.
- Passionately promoting and driving brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.
- Supporting the delivery manager in ensuring all vehicles are roadworthy and legally compliant.
- Supervising, planning and coordinating to ensure all tasks are completed in an effective and timely manner.
You will need:
- Experience of supervising a small to medium sized team, in either warehouse or transport.
- Experience of working in a customer focused environment.
- Management CPC would be advantageous.
About The Company
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco.
For more information about us please visit www.bookergroupjobs.co.uk
Delivery Supervisor in Leicester employer: Booker Group plc
Contact Detail:
Booker Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Supervisor in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to delivery supervision. Role-play with a friend or use online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for customer satisfaction during interviews. Share specific examples of how you've gone above and beyond for customers in previous roles. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, tailored just for you.
We think you need these skills to ace Delivery Supervisor in Leicester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Delivery Supervisor role. Highlight your experience in supervising teams and working in customer-focused environments, as these are key aspects of the job.
Showcase Your Skills: Don’t forget to emphasise your excellent telephone and customer service skills. We want to see how you can contribute to our passion for customer satisfaction, so give us examples of how you've excelled in these areas before.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company there!
How to prepare for a job interview at Booker Group plc
✨Know the Company Inside Out
Before your interview, take some time to research Booker and its operations. Understand their values, mission, and the specifics of the Delivery Supervisor role. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Delivery Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and ensure compliance with safety and operational standards.
✨Demonstrate Customer Focus
Booker is passionate about customer satisfaction, so be ready to discuss how you've prioritised customer service in previous roles. Share specific instances where you went above and beyond to meet customer needs or improve service delivery.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and expectations for the Delivery Supervisor role. This shows that you're not just interested in the job, but also in how you can contribute to the team.