At a Glance
- Tasks: Drive and pick goods for deliveries while ensuring top-notch customer service.
- Company: Join Booker's dynamic delivery team in a welcoming environment.
- Benefits: Enjoy discounts at Tesco, health perks, and a great holiday package.
- Other info: Flexible hours with overtime options available.
- Why this job: Be part of a team that values diversity and offers growth opportunities.
- Qualifications: Must have a full driving licence and a willingness to excel.
The predicted salary is between 24000 - 30000 € per year.
Location: 21 The Havens, Ransomes Europark, Ipswich
This role is part of Booker's delivery team. Overtime opportunities are also available.
About the role:
- Work as a Van driver performing a mix of duties, including picking for the delivery team and supporting the delivery operation in achieving first‑class customer service.
- Accurately pick and dispatch goods by picking against a hand‑held terminal and advising the Manager of any differences.
- Check quality, shelf life and ensure packaging is robust in preparation for delivery.
- Provide a high standard of customer service by processing deliveries efficiently and to target.
- Deliver goods while providing first‑class service to customers.
- Be polite when dealing with delivery staff and respond appropriately to queries and complaints, referring any complex situations to someone who can help.
- Load stock into the vehicle at the branch and unload at the customer premises, ensuring the paperwork is completed accurately.
You will need:
- To be willing to go the extra mile.
- To always be there, on time and properly presented.
- A full driving licence.
Company Statement:
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
Benefits include:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4‑day period after every four‑weekly pay day.
- 10% off at Tesco Café and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile.
- Up to 30% off car, pet and home insurance at Tesco Bank.
- Free eye test when you spend £50 or more.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Share As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
Picker/Driver in Ipswich employer: Booker Group plc
Booker is an exceptional employer located in Ipswich, offering a supportive work culture that prioritises diversity, equity, and inclusion. Employees benefit from competitive discounts, comprehensive health and wellbeing resources, and opportunities for career growth through initiatives like the Share As You Earn scheme. With a focus on first-class customer service and a commitment to employee satisfaction, Booker provides a rewarding environment for those looking to make a meaningful impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Picker/Driver in Ipswich
✨Tip Number 1
Get to know the company! Research Booker and their delivery team. Understanding their values and what they stand for will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions you might be asked, especially about customer service scenarios. We want you to feel confident and ready to showcase your skills in picking and delivering goods.
✨Tip Number 3
Dress to impress! Make sure you present yourself well for the interview. A smart appearance shows that you take the role seriously and are ready to represent Booker with professionalism.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the team. Don’t miss out on this opportunity!
We think you need these skills to ace Picker/Driver in Ipswich
Some tips for your application 🫡
Show Us Your Driving Skills:Make sure to highlight your full driving licence and any relevant experience you have as a driver. We want to see that you're ready to hit the road and deliver top-notch service!
Be Detail-Oriented:Since you'll be picking and dispatching goods, it's crucial to demonstrate your attention to detail. Mention any past roles where accuracy was key, and let us know how you ensure quality in your work.
Customer Service is Key:This role is all about providing first-class customer service. Share examples of how you've gone the extra mile for customers in previous jobs, and show us that you can handle queries and complaints with ease.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Booker Group plc
✨Know the Role Inside Out
Before your interview, make sure you understand the Picker/Driver role thoroughly. Familiarise yourself with the key responsibilities like picking goods accurately and providing top-notch customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went the extra mile or handled difficult situations effectively. This will demonstrate your ability to provide first-class service.
✨Be Ready for Practical Questions
Expect questions that assess your practical skills, such as how you would handle discrepancies in orders or ensure quality control. Brush up on relevant scenarios and think through your responses so you can showcase your problem-solving abilities during the interview.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. Being properly presented shows that you take the opportunity seriously and are ready to represent the company well, which is crucial for a role that involves customer interaction.
