Warehouse Operations Manager in Hemel Hempstead

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year.
• In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
• Up to 30% off car, pet and home insurance at Tesco bank.
• Free eye test when you spend £50 or more.
• You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates.
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay.
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package.

About the role

The successful candidate will support the site General Manager in leading and developing an operational team, promoting a culture of continuous improvement and business efficiency, whilst maintaining and enhancing on key performance indicators to achieve operational, financial and service targets. They will foster a culture of working safely and supporting the development of the team.

You will be responsible for:

• Managing day to day operational aspects of the warehouse operation, monitoring costs on a daily, weekly and period basis.
• Proactively lead the Health & Safety agenda, creating a safe environment where safe practices are adhered to and constantly improved upon.
• Proactively develop the leadership and technical skills of the shift operation managers through coaching, mentoring and training / personal development plans.
• Utilising reports, data and information to identify opportunities and trends to improve the depot KPI's.
• Leading, challenging and communicating with the management team to achieve best practice and service performance.
• People, processes and all functions involved with the warehouse operation in order to achieve Company targets and objectives.
• Playing a proactive role in the development of site / network initiatives.
• Demonstrate Winning Manager behaviours and set the standard for direct reports to follow.

You will need Key Capabilities:

• Commitment and ability to work under pressure.
• Excellent people management skills and the ability to develop self and others.
• Experience of applying a working knowledge of relevant legislation, e.g. Health & Safety, Employment Law, Discrimination etc.
• Ability to effectively plan labour and resource to deliver operational requirements to a timely manner whilst meeting agreed KPI’s and Service Levels.
• Able to identify problems and provide effective business solutions.
• Effective team worker and confident and positive communicator.
• Previous experience within a Warehouse operation will be essential.
• Excellent people management skills together with the ability to plan resource and report KPI information with accuracy are key skills for this role.
• Demonstrates high levels of initiative, focus and commitment and flexibility.
• Excellent understanding of multi temperature warehouse / transport procedures and compliance.
• Experience of volume and cost planning.
• Management experience in a FMCG environment of at least 3 years.
• PC skills for Excel / Word / PowerPoint and WMS experience.
• Knowledge of Transport operations / legislation is preferred but not essential.

The successful candidate will be required to work predominantly weekdays but flexibility of hours is required with operational needs and may include the occasional weekend working.

About The Company

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.