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- Tasks: Assist customers, keep shelves stocked, and ensure speedy service in a dynamic environment.
- Company: Join Booker, the UK's leading food & drink wholesaler with a welcoming culture.
- Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
- Other info: Flexible working options available; everyone is welcome here!
- Why this job: Perfect for those who love customer service and want to grow in a fast-paced role.
- Qualifications: A can-do attitude and passion for delivering excellent customer service.
The predicted salary is between 10 - 12 £ per hour.
Closing Date: 15/05/2026
Job Category: Branch Assistant
Dept/Region: Region 1
Business Area: Booker Wholesale
What's in it for you:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year.
- In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more.
- You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role:
This is a Part Time position. We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same. We are a 5/7 day operation (check our website for specific opening times). We only recruit individuals who are aged 17 and over.
You will be responsible for:
- Ensuring customers are at the heart of everything we do, helping them find what they need quickly.
- Keeping the shelves full and providing speed of service through the tills.
- Accurately picking items for delivery when needed.
You will need:
- Ideally experience within the Wholesale or Retail environment.
- A can-do attitude.
- A passion for customer service.
- Willingness to go the extra mile.
- To always be there, on time and properly presented.
About The Company:
Booker is the UK's leading food & drink wholesaler. We serve independent retailers, caterers and small businesses from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco.
For more information about us please visit www.bookergroupjobs.co.uk
Part Time Branch Assistant in Galashiels employer: Booker Group plc
Contact Detail:
Booker Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Branch Assistant in Galashiels
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Booker and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your can-do attitude and passion for customer service – that's what they're really looking for!
✨Tip Number 3
Dress to impress! Make sure you’re well-presented for your interview. A smart appearance shows that you respect the opportunity and are ready to represent Booker’s brand positively.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Part Time Branch Assistant in Galashiels
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your passion for delivering excellent customer service. We want to see that you genuinely care about helping customers and are willing to go the extra mile!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the role of a Branch Assistant. We love seeing candidates who take this extra step.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Booker Group plc
✨Know the Company
Before your interview, take some time to research Booker and its values. Understanding their commitment to customer service and their diverse work environment will help you align your answers with what they’re looking for.
✨Show Your Can-Do Attitude
During the interview, be sure to highlight your positive attitude and willingness to go the extra mile. Share specific examples from your past experiences where you demonstrated this attitude, especially in a retail or wholesale setting.
✨Prepare for Customer Service Scenarios
Since the role is all about delivering excellent customer service, think of scenarios where you’ve successfully handled customer queries or complaints. Be ready to discuss how you would ensure customers leave satisfied and how you keep the shelves stocked efficiently.
✨Dress the Part
First impressions matter! Make sure you arrive on time and are properly presented. Dressing smartly shows that you respect the opportunity and are serious about the role, which is crucial in a customer-facing position.