Night Branch Assistant: Customer Service & Stock in Exeter

Night Branch Assistant: Customer Service & Stock in Exeter

Exeter Full-Time 24000 - 30000 £ / year (est.) No working from home possible
Booker Group plc

At a Glance

  • Tasks: Join our night team to deliver excellent customer service and manage stock efficiently.
  • Company: Booker, the UK's leading food & drink wholesaler with a vibrant culture.
  • Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
  • Other info: Flexible working options available; everyone is welcome here!
  • Why this job: Be part of a dynamic team where your efforts directly impact customer satisfaction.
  • Qualifications: Must be 18+, with a can-do attitude and strong teamwork skills.

The predicted salary is between 24000 - 30000 £ per year.

The following content displays a map of the job's location - Bittern Road Sowton Industrial Estate Exeter.

Closing Date: 12/06/2026

Job Category: Branch Assistant

Dept/Region: Region 6

Business Area: Booker Wholesale

What's in it for you

  • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
  • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year.
  • In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
  • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
  • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
  • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
  • 50% off health checks at Tesco Pharmacy.
  • Exclusive access to discounted RAC breakdown cover rates.
  • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
  • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
  • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
  • Life Assurance - You are covered for death in service life cover of up to three times annual pay.
  • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
  • A great holiday package.

About the role

We are looking for "night owls" with a real can-do attitude who are passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of our vibrant night team, you will thrive on teamwork and you'll be motivated to do a great job. The role that you play on nights is key to the wider success of the store so you will be truly appreciated. We are a 5/7 day operation and nights too! (check our website for specific opening times.)

We only recruit individuals who are aged 18 and over.

You will be responsible for

You’ll ensure our customers' needs are exceeded at all times working in a number of areas of the store, so no two nights will be the same. Whether it’s filling shelves, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently.

You will need

  • A can-do attitude and be willing to go the extra mile.
  • A great team ethic as you will be fulfilling a key role where you will be relied on as much as you will rely on others.

Due to the nature of the role, applicants must be over 18 years of age.

About The Company

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco.*

Night Branch Assistant: Customer Service & Stock in Exeter employer: Booker Group plc

At Booker, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service excellence. Our employees enjoy a comprehensive benefits package, including discounts at Tesco, a retirement savings plan, and health and wellbeing support, all while working in a dynamic night team environment in Exeter. With opportunities for personal growth and a commitment to diversity and inclusion, we ensure that every team member feels valued and empowered to thrive in their career.

Booker Group plc

Contact Details:

Booker Group plc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Branch Assistant: Customer Service & Stock in Exeter

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Booker. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your can-do attitude and teamwork skills, as these are key for the Night Branch Assistant role.

Tip Number 3

Dress the part! Even though it’s a night shift, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and are ready to go the extra mile.

Tip Number 4

Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows appreciation for the opportunity and reinforces your enthusiasm for the role. Plus, don’t forget to apply through our website for the best chance!

We think you need these skills to ace Night Branch Assistant: Customer Service & Stock in Exeter

Customer Service
Teamwork
Attention to Detail
Stock Management
Problem-Solving Skills
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for customer service shine through! We want to see that you’re genuinely excited about the role and ready to go the extra mile for our customers.

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. Mention specific examples of teamwork and your can-do attitude to show us you’re the perfect fit!

Keep It Clear and Concise:We appreciate a straightforward approach! Keep your application clear and to the point, making it easy for us to see why you’d be a great addition to our night team.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Booker Group plc

Know the Company

Before your interview, take some time to research Booker and its values. Understanding their commitment to customer service and teamwork will help you align your answers with what they’re looking for.

Show Your Can-Do Attitude

During the interview, be sure to highlight your willingness to go the extra mile. Share specific examples from your past experiences where you demonstrated a positive attitude and tackled challenges head-on.

Emphasise Teamwork

Since this role relies heavily on collaboration, discuss your experiences working in teams. Mention how you’ve supported colleagues and contributed to group success, as this will resonate well with their team-oriented culture.

Prepare Questions

Have a few thoughtful questions ready to ask at the end of your interview. This shows your genuine interest in the role and the company. You might ask about the night team's dynamics or how success is measured in this position.