At a Glance
- Tasks: Deliver excellent customer service and support in a fast-paced retail environment.
- Company: Join Booker, the UK's leading food & drink wholesaler with a vibrant team culture.
- Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Be part of a dynamic team where every day brings new challenges and opportunities.
- Qualifications: A can-do attitude and passion for customer service; retail experience is a plus.
The predicted salary is between 24960 - 28000 £ per year.
About the role
This is a Part Time position. We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be in a dynamic, fast-paced environment where no two days are the same. We are a 5/7 day operation. Minimum age 17.
Benefits
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, i.e. thirteen times a year.
- In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more.
- You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – covered for death in service life cover up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7 confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
You will be responsible for
Customers are at the heart of everything we do. Our customers need to be back in their own business as quickly as possible having found what they need. We keep the shelves full, provide speed of service through the tills and wish them a fond farewell or, if they need a delivery, we accurately pick what they need.
You will need
- Ideally experience within the Wholesale or Retail environment.
- A can-do attitude.
- A passion for customer service.
- Be willing to go the extra mile.
- Always be on time and properly presented.
- Minimum age 17.
- Where the role requires working before 6:15 am or after 9:45 pm, candidates must be over 18 years old.
About the Company
Booker is the UK's leading food & drink wholesaler. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support centre locations across the UK. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beer, wine & spirits, and driving roles.
Part Time Branch Assistant-Temporary in Eastleigh employer: Booker Group plc
Booker is an exceptional employer that prioritises a vibrant work culture and employee well-being, making it an ideal place for those seeking meaningful part-time roles. With a strong focus on customer service, employees enjoy a range of benefits including generous discounts at Tesco, health and wellbeing support, and opportunities for personal growth through share schemes and retirement plans. Located in a dynamic environment, team members thrive in a fast-paced setting where their contributions directly impact customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Branch Assistant-Temporary in Eastleigh
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Part Time Branch Assistant-Temporary in Eastleigh
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Booker Group plc:Don’t forget to personalise your application for Booker Group plc! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Booker Group plc
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Booker Group plc offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Booker Group plc and contribute positively during your temporary stint.