Delivery Supervisor in Eastleigh

Delivery Supervisor in Eastleigh

Eastleigh Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Booker Group plc

At a Glance

  • Tasks: Lead a dynamic team in a busy delivery operation, ensuring customer satisfaction and safety.
  • Company: Join Booker, the UK's leading food & drink wholesaler with a diverse and inclusive culture.
  • Benefits: Enjoy discounts at Tesco, health benefits, flexible working, and a great holiday package.
  • Other info: Opportunities for career growth and support for work-life balance.
  • Why this job: Make an impact by motivating your team and driving excellent customer service.
  • Qualifications: Experience in supervising teams and a customer-focused environment is essential.

The predicted salary is between 30000 - 40000 £ per year.

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

  • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
  • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
  • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
  • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
  • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
  • 50% off health checks at Tesco Pharmacy.
  • Exclusive access to discounted RAC breakdown cover rates.
  • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
  • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
  • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
  • Life Assurance - You are covered for death in service life cover of up to three times annual pay.
  • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
  • A great holiday package.

About the role

We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.

You will be responsible for:

  • Ensuring the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.
  • Ensuring important management information is communicated out to all relevant team members.
  • Supervising and maintaining a safe working environment for all colleagues and customers, reporting any Health & Safety concerns to the Store Management team.
  • Passionately promoting and driving brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.
  • Supporting the delivery manager in ensuring all vehicles are roadworthy and legally compliant.
  • Supervising, planning and coordinating to ensure all tasks are completed in an effective and timely manner.

You will need:

  • Experience of supervising a small to medium sized team, in either warehouse or transport.
  • Experience of working in a customer focused environment.
  • Management CPC would be advantageous.

About The Company

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

Delivery Supervisor in Eastleigh employer: Booker Group plc

At Booker, we pride ourselves on being an exceptional employer, offering a supportive work culture that values diversity and inclusion. Our employees enjoy a comprehensive benefits package, including discounts at Tesco, a retirement savings plan, and health and wellbeing resources, all while working in a dynamic environment that fosters career growth and development. Located in Eastleigh, our team is dedicated to customer satisfaction and teamwork, making it a rewarding place to build your career as a Delivery Supervisor.

Booker Group plc

Contact Details:

Booker Group plc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Delivery Supervisor in Eastleigh

Tip Number 1

Network like a pro! Reach out to people in the industry, especially those who work at Booker or similar companies. A friendly chat can lead to insider info about job openings and even referrals.

Tip Number 2

Prepare for the interview by researching common questions for delivery supervisor roles. Think about your past experiences and how they relate to the job description. We want you to shine!

Tip Number 3

Show off your customer service skills during the interview. Talk about times you've gone above and beyond for customers. Remember, Booker values customer satisfaction, so let that passion show!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team at Booker. Don’t miss out on this opportunity!

We think you need these skills to ace Delivery Supervisor in Eastleigh

Team Leadership
Customer Service Skills
Communication Skills
Health & Safety Compliance
Operational Management
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight your experience in supervising teams and working in customer-focused environments. We want to see how your skills align with the role of Delivery Supervisor!

Show Off Your Communication Skills:Since excellent telephone and customer service skills are key for this role, don’t forget to showcase any relevant experiences. We love candidates who can communicate effectively and keep the team motivated!

Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences shine through without unnecessary fluff.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Booker Group plc

Know the Company Inside Out

Before your interview, take some time to research Booker and its operations. Understand their values, mission, and the specifics of the Delivery Supervisor role. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Showcase Your Leadership Skills

As a Delivery Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and ensure compliance with safety and company policies.

Demonstrate Customer Focus

Booker is passionate about customer satisfaction, so be ready to discuss how you've provided excellent customer service in previous roles. Share specific instances where you went above and beyond to meet customer needs, as this will resonate well with the interviewers.

Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, challenges the delivery operation faces, or opportunities for growth within the company. This shows your enthusiasm and helps you gauge if the role is the right fit for you.