Role Overview
This is a Part Time Role. You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it's filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries, the opportunities are endless, but everything you do matters – ensuring our customers get everything they came for, served quickly and efficiently. Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Responsibilities
- Accurately pick and dispatch goods by picking against a handheld terminal and advise Manager of any differences.
- Check quality, shelf life and ensure packaging is robust in preparation for delivery.
- Provide a high standard of customer service by processing deliveries efficiently and to target, being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
- Ensure customers' needs are exceeded at all times, filling shelves, serving on the tills, ensuring the right amount of stock, picking deliveries, and more.
Requirements
- A can-do attitude and be comfortable working to meet designated pick rates.
- A passion for customer service and willingness to go the extra mile for customers.
- Always be punctual and properly presented.
- Age requirement: over 18 if the role involves working before 6:15 a.m. or after 9:45 p.m., or in areas such as the warehouse, beers, wines & spirits, and driving.
Company Information
Booker is the UK's leading food & drink wholesaler, part of Tesco plc but operated separately from Tesco's core business. We serve independent retailers, caterers, and small businesses from 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, and 6 support centre locations across the UK.
Diversity & Inclusion
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and you can be yourself at work. We welcome conversations about flexible working and are committed to providing a fully inclusive and accessible recruitment process.
Accessibility
For further information on the accessibility support you can expect, please contact. We can only accept candidates over the age of 18 if the role requires working before 6:15 a.m. or after 9:45 p.m. or involves working in areas such as the warehouse, beers, wines & spirits, and driving.
Benefits
- Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4‑day period after every four‑weekly pay day (thirteen times a year), plus 10% off at Tesco Café and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank (terms and conditions apply).
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases, including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% with Booker matching your contribution.
- Life Assurance: covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7 confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
