At a Glance
- Tasks: Assist drivers in delivering top-notch service and ensure customer satisfaction.
- Company: Join a leading delivery service known for its commitment to excellence.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic role with a focus on teamwork and safety.
- Why this job: Be the face of our brand and make a difference in customer experiences.
- Qualifications: Customer service skills and a positive attitude are essential.
The predicted salary is between 24000 - 36000 € per year.
Overview
As a Driver Assistant, you will ensure our customers get the best impression of our organisation. You are the \"face\" of our business. You will assist Class 2 Drivers in providing a first class delivery service to our valued customers, ensuring that company standards and procedures are met.
Responsibilities
- A smart and professional personal appearance, role modelling \'The Face of Booker\' at all times.
- A good working knowledge of delivery equipment such as cages, bars, straps, tail lift etc.
- Knowledge of vehicle defects and the vehicle defect policy.
- Supporting the driver whilst delivering to customer premises, by helping to navigate the driver, supporting reversing and parking, correct use of PDA, ensuring the chill chain is adhered to, helping to load and unload etc.
- Being the point of contact for both customers and the branch whilst on the road.
- Having an awareness of potential H&S risks such as bridge strikes, and incident management.
- Ensuring that company policies and processes are adhered to.
- Working in line with GDPR guidelines at all times.
- Leading by example and living the Booker Code of Business Conduct and Win Together behaviours.
- Supporting branch function whilst not on the road, such as keeping the vehicle clean, picking, wrapping and loading.
- A positive outlook with great customer service skills.
- The ability to work under pressure.
- Resilience.
- A good spacial awareness, to support the driver.
Qualifications
- Previous use of PDA preferable.
Driver Assistant in City of London employer: Booker Group plc
As a Driver Assistant at our company, you will be part of a dynamic team that values professionalism and customer service excellence. We offer a supportive work culture where your contributions are recognised, alongside opportunities for personal and professional growth. Located in a vibrant area, our workplace fosters collaboration and innovation, making it an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Driver Assistant in City of London
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Familiarise yourself with delivery equipment and vehicle defect policies. This knowledge will not only boost your confidence but also impress potential employers when you chat with them.
✨Tip Number 2
When you're out there networking, don’t be shy! Talk to people in the industry, attend job fairs, and connect with drivers or logistics professionals. They might have insider tips or even know about job openings that aren’t advertised yet.
✨Tip Number 3
Show off your customer service skills during interviews. Remember, as a Driver Assistant, you’re the face of the company. Share examples of how you've handled tough situations or provided excellent service in the past.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team. So, get your application in and let’s get you on the road!
We think you need these skills to ace Driver Assistant in City of London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can be 'The Face of Booker'.
Tailor Your Application:Make sure to tailor your application to the Driver Assistant role. Highlight any relevant experience with delivery equipment or customer service skills that align with what we’re looking for.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Booker Group plc
✨Dress to Impress
As a Driver Assistant, you'll be the face of the company, so make sure you dress smartly and professionally for your interview. A neat appearance shows that you take the role seriously and understand the importance of representing the organisation well.
✨Know Your Equipment
Familiarise yourself with delivery equipment like cages, straps, and tail lifts before the interview. Being able to discuss these tools confidently will demonstrate your readiness for the role and your understanding of the responsibilities involved.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. As you'll be interacting with customers regularly, highlighting your positive outlook and ability to handle pressure will set you apart from other candidates.
✨Be Aware of Safety Protocols
Brush up on health and safety regulations relevant to driving and delivery. Showing that you understand potential risks and how to manage them will reflect your commitment to safety and adherence to company policies.
