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- Tasks: Lead a team to deliver exceptional customer service and resolve issues effectively.
- Company: Join Booker, a leading wholesale company with a supportive work culture.
- Benefits: Enjoy discounts at Booker and Tesco, plus great career progression opportunities.
- Other info: Flexible working hours and a vibrant team environment.
- Why this job: Make a difference by enhancing customer experiences and leading a dynamic team.
- Qualifications: Experience in customer service and strong leadership skills.
Closing Date: 11/05/2026
Job Category: Dept/Region: Region 1 Business Area: Booker Wholesale
What's in it for you:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year.
- In addition to 10% off at Tesco Cafe and 20% off all F.
Customer Service Supervisor employer: Booker Group plc
Contact Detail:
Booker Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Supervisor
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Booker on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. We can help you with mock interviews to build your confidence. Remember, showing enthusiasm for the role can set you apart from other candidates!
✨Tip Number 3
Research Booker’s values and culture. When we know what they stand for, we can tailor our answers to show we’re a perfect fit. Plus, it’ll impress them that we’ve done our homework!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep us fresh in their minds and shows our genuine interest in the position. It’s a small gesture that can make a big difference.
We think you need these skills to ace Customer Service Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Supervisor role. Highlight relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how your previous experiences make you the perfect fit for this role. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your duties; showcase your achievements in previous roles. Use numbers and examples to demonstrate how you've made a difference in customer service. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Booker Group plc
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Supervisor at Booker. Familiarise yourself with their values and how they operate. This will help you tailor your answers to show that you're a perfect fit for their team.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your leadership skills and customer service expertise. Think about times when you resolved conflicts or improved team performance, as these are key aspects of the role.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest and helps you assess if it's the right fit for you.
✨Dress the Part
First impressions matter! Dress professionally but also in a way that reflects the company culture. A smart-casual look often works well in retail environments, so aim for something that balances professionalism with approachability.