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For Companies At a Glance
- Tasks: Join our delivery team as a Picker/Driver, ensuring timely and efficient deliveries.
- Company: Be part of a diverse and inclusive company that values every individual.
- Benefits: Enjoy overtime opportunities, competitive pay, and a supportive work environment.
- Other info: Great opportunity for career growth in a dynamic and friendly team.
- Why this job: Make a real impact by providing first-class customer service and being the heart of our operations.
- Qualifications: Must have a full driving license and a willingness to go the extra mile.
The predicted salary is between 24000 - 30000 £ per year.
About the role
Overtime opportunities also available. Within this role you will have the opportunity as a permanent member of the team to join our delivery team. You will join the business as a Van driver with a mix of duties, including picking for the delivery team which includes supporting the delivered operation in achieving first class customer service. You will need a full driving license to be considered for this role.
Our drivers are the beating heart of our business and you will play a vital role in ensuring customers receive their deliveries on time and with a great service. You will be responsible for:
- The accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
- Providing a high standard of customer service by processing deliveries efficiently and to target.
- Providing first class service to our customers when delivering their goods.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
- Loading stock into the vehicle at the Branch and unloading at the customer premises.
- Ensuring the paperwork is completed accurately.
You will need to be willing to go the extra mile, always be there, on time and properly presented, and have a full driving license.
Equal Opportunities
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
Picker/Driver in Colchester employer: Booker Group plc
Contact Detail:
Booker Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Picker/Driver in Colchester
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them during interviews.
✨Tip Number 2
Practice your delivery skills! Since customer service is key, think of examples where you've gone the extra mile for someone. This will help you stand out as a candidate who truly cares about service.
✨Tip Number 3
Be punctual and presentable! Arriving on time and looking sharp shows you're serious about the role. It’s a simple way to make a great first impression when you meet the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Picker/Driver in Colchester
Some tips for your application 🫡
Show Your Driving Skills: Make sure to highlight your full driving licence and any relevant driving experience in your application. We want to see that you’re ready to hit the road and deliver top-notch service!
Emphasise Customer Service: Since customer service is key in this role, share examples of how you've provided excellent service in the past. We love to see candidates who understand the importance of a friendly and efficient delivery experience.
Be Detail-Oriented: Mention your attention to detail when it comes to picking and dispatching goods. We need team members who can ensure everything is accurate and up to standard, so don’t forget to showcase this skill!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our fantastic team!
How to prepare for a job interview at Booker Group plc
✨Know Your Role Inside Out
Before the interview, make sure you understand the Picker/Driver role thoroughly. Familiarise yourself with the responsibilities like picking goods accurately and providing top-notch customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with customers, be ready to discuss your previous experiences in customer service. Think of specific examples where you went the extra mile or handled complaints effectively. This will demonstrate your ability to provide first-class service.
✨Be Prepared for Practical Questions
Expect questions about how you would handle specific scenarios, such as dealing with delivery issues or ensuring quality control. Practise your responses to these types of questions so you can showcase your problem-solving skills and attention to detail during the interview.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. Being properly presented shows that you take the opportunity seriously and are ready to represent the company well, just like you would when delivering to customers.