Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team of drivers and pickers to ensure smooth delivery operations.
- Company: Join a dynamic company focused on customer satisfaction and teamwork.
- Benefits: Competitive pay, career growth, and a supportive work environment.
- Why this job: Make a real impact by driving efficiency and promoting brand excellence.
- Qualifications: Experience in supervising teams and a passion for customer service.
- Other info: Opportunity to work in a fast-paced environment with safety as a priority.
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.
Responsibilities
- Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.
- Ensure important management information is communicated out to all relevant team members.
- Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health & Safety concerns to the Store Management team.
- Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.
- Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant.
- Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner.
Qualifications
- Experience of supervising a small to medium sized team, in either warehouse or transport.
- Experience of working in a customer focused environment.
- Management CPC would be advantageous.
Delivery Supervisor in Cardiff employer: Booker Group plc
Contact Detail:
Booker Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Supervisor in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the transport and delivery sector on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for customer satisfaction during interviews. Share specific examples of how you've gone above and beyond for customers in previous roles – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Delivery Supervisor in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in supervising teams and working in customer-focused environments. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our delivery operation. We love seeing enthusiasm, so let your personality come through!
Showcase Your Customer Service Skills: Since we’re all about customer satisfaction, make sure to highlight any experience you have in providing excellent customer service. Share specific examples of how you've gone above and beyond to meet customer needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Booker Group plc
✨Know Your Stuff
Make sure you understand the ins and outs of the delivery operation. Brush up on your knowledge about transport regulations, health and safety standards, and customer service best practices. This will show that you're not just interested in the role but also prepared to lead a team effectively.
✨Showcase Your Leadership Skills
Be ready to discuss your experience supervising teams. Think of specific examples where you've motivated your team to meet targets or improved their performance. Highlighting your leadership style and how it aligns with the company's values can really set you apart.
✨Customer Service is Key
Since this role is all about customer satisfaction, prepare to talk about your approach to excellent customer service. Share stories where you went above and beyond for customers or resolved issues effectively. This will demonstrate your commitment to the brand image and customer experience.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team's current challenges or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
