At a Glance
- Tasks: Deliver excellent customer service and support in a dynamic, fast-paced environment.
- Company: Join Booker, the UK's leading food & drink wholesaler with a diverse and inclusive culture.
- Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Be part of a team that values your contribution and offers career growth opportunities.
- Qualifications: A can-do attitude and a passion for customer service are essential.
The predicted salary is between 25000 - 30000 £ per year.
Location: 164-168 Windmill Rd, Sunbury-on-Thames
Working Hours: Monday - Friday 08:00-17:00, Saturday 07:00-15:30
Competitive Salary & Benefits
What's in it for you:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, i.e. thirteen times a year.
- 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile.
- Up to 30% off car, pet and home insurance at Tesco bank.
- Free eye test when you spend £50 or more.
- 30% off glasses, prescription sunglasses and contact lenses when you spend £50 or more.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role:
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same. We are a 5/7 day operation.
You will be responsible for:
- Ensuring customers are at the heart of everything we do.
- Keeping the shelves full and providing speed of service through the tills.
- Accurately picking items for delivery as needed.
You will need to:
- Be willing to go the extra mile.
- Always be there, on time and properly presented.
About The Company:
Booker is the UK's leading food & drink wholesaler. We serve independent retailers, caterers and small businesses from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. We welcome conversations about flexible working.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date.
We will only be able to offer individual feedback to those candidates who attend an interview.
Branch Assistant employer: Booker Group plc
At Booker, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service excellence. Located in Sunbury-on-Thames, our branch provides a dynamic environment with ample opportunities for personal and professional growth, alongside a competitive benefits package that includes discounts at Tesco, health and wellbeing support, and a retirement savings plan. Join us to be part of a diverse team where everyone is welcome and encouraged to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Booker. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Grab a mate or family member and do some mock interviews. Focus on common questions like 'How do you handle customer complaints?' or 'Can you give an example of going the extra mile for a customer?' This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and being well-presented shows that you take the opportunity seriously. Plus, it’ll help you feel more confident!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Branch Assistant
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you're genuinely excited about helping our customers and going the extra mile for them.
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the Branch Assistant role. Use keywords from the job description to show us you understand what we're looking for.
Be Professional:Even though we’re all about being friendly and informal, keep your application professional. Make sure it’s well-structured, free of typos, and presents you in the best light possible.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Booker Group plc
✨Know the Company
Before your interview, take some time to research Booker. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Your Customer Service Skills
As a Branch Assistant, excellent customer service is key. Prepare examples from your past experiences where you went the extra mile for customers. This will demonstrate your can-do attitude and commitment to delivering top-notch service.
✨Dress to Impress
First impressions matter! Make sure you arrive on time and are dressed appropriately for the interview. A smart appearance shows that you respect the opportunity and are serious about the position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
