At a Glance
- Tasks: Deliver excellent customer service and keep shelves stocked in a fast-paced environment.
- Company: Join Booker, the UK's leading food & drink wholesaler with a diverse and inclusive culture.
- Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
- Other info: Flexible working options available to support your lifestyle.
- Why this job: Be part of a dynamic team where every day brings new challenges and opportunities.
- Qualifications: A can-do attitude and passion for customer service are essential.
The predicted salary is between 20000 - 25000 £ per year.
Location: Tondu Road Trewsfield Industrial Estate Bridgend
Working Hours: 38 hours per week
Closing Date: 30/06/2026
Job Category: Branch Assistant
What's in it for you:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day.
- 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile.
- Up to 30% off car, pet and home insurance at Tesco bank.
- Free eye test when you spend £50 or more.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP.
- A great holiday package.
About the role:
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team in a dynamic, fast-paced environment where no two days are the same.
You will be responsible for:
- Ensuring customers find what they need quickly.
- Keeping the shelves full.
- Providing speed of service through the tills.
- Accurately picking items for delivery.
You will need:
- A can-do attitude.
- A passion for customer service.
- Willingness to go the extra mile.
- To always be on time and properly presented.
About The Company:
Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers and small businesses across the country. We operate over 190 cash and carry branches, 8 distribution centres, and 6 support centre locations across the UK.
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we want you to feel represented and that you can be yourself at work. We welcome conversations about flexible working.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
Branch Assistant employer: Booker Group plc
At Booker, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service excellence. Located in Bridgend, our employees enjoy a competitive salary, extensive benefits including discounts at Tesco, and opportunities for personal and professional growth, all within a supportive environment that embraces diversity and flexible working arrangements.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Booker. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your can-do attitude and passion for customer service, as these are key traits Booker is looking for.
✨Tip Number 3
Dress to impress! Make sure you’re well-presented for your interview. First impressions count, and looking smart shows that you take the opportunity seriously. Plus, it aligns with Booker's emphasis on professionalism.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Branch Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, make sure to highlight your love for customer service. We want to see that you’re ready to go the extra mile for our customers, so share any relevant experiences that showcase this.
Be Yourself:At StudySmarter, we value diversity and authenticity. Don’t be afraid to let your personality shine through in your application. We want to know who you are beyond just your qualifications!
Tailor Your Application:Make sure to tailor your application to the Branch Assistant role. Use keywords from the job description and relate your skills and experiences directly to what we’re looking for. This shows us you’ve done your homework!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly and is considered promptly. Plus, it’s super easy!
How to prepare for a job interview at Booker Group plc
✨Know the Company
Before your interview, take some time to research Booker. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Your Customer Service Skills
Since the role is all about delivering excellent customer service, be prepared to share specific examples from your past experiences. Think of times when you went the extra mile for a customer or resolved a difficult situation.
✨Dress the Part
First impressions matter! Make sure you arrive on time and are dressed appropriately. A smart, professional appearance will demonstrate that you take the opportunity seriously and respect the company’s standards.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. This shows your enthusiasm for the position and helps you determine if Booker is the right fit for you. Consider asking about team dynamics or opportunities for growth within the company.
