At a Glance
- Tasks: Assist customers, manage stock, and ensure speedy service in a dynamic environment.
- Company: Join Booker, the UK's leading food & drink wholesaler with a diverse and inclusive culture.
- Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
- Other info: Flexible working options available to support your lifestyle.
- Why this job: Be part of a team that values customer service and offers real career growth.
- Qualifications: Must be 17+, with a can-do attitude and passion for helping others.
The predicted salary is between 20000 - 25000 £ per year.
Benefits
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year.
- In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more.
- You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – you are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7 confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role
Full time role for 38 hours per week, 5 days out of 7 and may include weekend work. We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be in a dynamic, fast-paced environment where no two days are the same. We are a 5/7 day operation. We only recruit individuals who are aged 17 and over.
You will be responsible for
- Customers are at the heart of everything we do.
- Your day-to-day responsibilities include keeping shelves full, providing speed of service through the tills, assisting customers in finding what they need, delivering orders when required and ensuring accurate picking for deliveries.
You will need
- Can do attitude
- Passion for customer service
- Willingness to go the extra mile
- Always be there, on time, and properly presented
About the Company
Booker is the UK's leading food & drink wholesaler. We serve independent retailers, caterers and small businesses from over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, and 6 support centre locations across the UK. Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
Branch Assistant employer: Booker Group plc
Booker is an exceptional employer that prioritises employee well-being and growth, offering a comprehensive benefits package including discounts at Tesco, health and wellbeing support, and a retirement savings plan. With a dynamic work environment that values customer service and teamwork, Booker fosters a culture of inclusivity and flexibility, making it an ideal place for individuals seeking meaningful employment in the food and drink wholesale industry.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Booker and its values. This will help you show that you're genuinely interested in the role and ready to go the extra mile for customers.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've delivered excellent service. Be ready to share these stories during your interview to demonstrate your can-do attitude.
✨Tip Number 3
Dress to impress! Make sure you present yourself well for the interview. A smart appearance shows that you take the opportunity seriously and are ready to represent the company positively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at Booker.
We think you need these skills to ace Branch Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, make sure to highlight your love for customer service. We want to see that you’re genuinely excited about helping customers and going the extra mile for them!
Keep It Clear and Concise:We appreciate a straightforward approach! Make sure your application is easy to read and gets straight to the point. Avoid fluff and focus on what makes you a great fit for the Branch Assistant role.
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your responses to match the job description. Mention specific skills or experiences that align with what we’re looking for in a Branch Assistant.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status directly!
How to prepare for a job interview at Booker Group plc
✨Know the Company
Before your interview, take some time to research Booker and its values. Understand their commitment to customer service and how they operate as a wholesaler. This will help you align your answers with what they’re looking for.
✨Show Your Can-Do Attitude
During the interview, demonstrate your can-do attitude by sharing examples of how you've gone the extra mile in previous roles. Whether it’s helping a customer or tackling a challenging task, showing this mindset is key for a Branch Assistant.
✨Prepare for Customer Scenarios
Expect questions about customer service scenarios. Think of times when you’ve successfully assisted customers or resolved issues. Be ready to explain your thought process and how you ensure a positive experience for customers.
✨Dress the Part
First impressions matter! Make sure you arrive on time and dressed appropriately for the interview. A neat appearance shows that you respect the opportunity and understand the importance of being properly presented in a customer-facing role.
