Shift Leader in Haverfordwest

Shift Leader in Haverfordwest

Haverfordwest Full-Time 20790 - 25410 £ / year (est.) No working from home possible
Booker Group Careers

At a Glance

  • Tasks: Lead a dynamic team, ensuring health and safety while delivering excellent customer service.
  • Company: Join Booker, the UK's leading food and drink wholesaler with a vibrant culture.
  • Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
  • Other info: Flexible working options and a commitment to diversity and inclusion.
  • Why this job: Kickstart your career in food wholesale and make a real impact in a fast-paced environment.
  • Qualifications: Strong communication skills and experience in team supervision or management.

The predicted salary is between 20790 - 25410 £ per year.

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

  • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
  • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year.
  • In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
  • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
  • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
  • Free eye test when you spend £50 or more.
  • You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
  • 50% off health checks at Tesco Pharmacy.
  • Exclusive access to discounted RAC breakdown cover rates.
  • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
  • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
  • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
  • Life Assurance - You are covered for death in service life cover of up to three times annual pay.
  • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
  • A great holiday package.

As Shift Leader, you will work with the Branch Leadership Team and colleagues to support the Area Manager to ensure that your branch is Health, Safe and Legal at all times, maximising efficiency, availability and delivering great service to our customer. It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide.

This is a fantastic opportunity to be part of a successful team where you can kick start a career in Food Wholesale. You will be responsible for:

  • Opening, closing and the complete operational running of the branch making the right decisions for the health and safety of our customers and colleagues, taking the lead in the absence of the Area Manager.
  • Supporting a Health, Safe and Legal culture; ensuring all colleagues are appropriately kept informed of any H&S and Security updates.
  • Ensuring that all colleagues maintain a clean, tidy and safe environment in which to work.
  • Compliance with company policies and procedures and mandatory training.
  • Leading by example, role modelling the Code of Business Conduct and Win Together Behaviours.
  • PRIDE being lived in the branch and that all colleagues focus on delivering great availability and service.
  • Supporting all colleagues during their induction and training.
  • Building and maintaining good working relationships internally, and externally.
  • Championing Diversity and Inclusion ensuring Everyone Is Welcome at Booker.

To be successful in this role your skills and experience will include:

  • An excellent communicator, with experience of supervising or managing a team.
  • A proven track record of coaching, motivating and guiding a team, as well as holding people accountable to deliver great service.
  • Flexible and adaptable with great problem solving skills.
  • Practical experience in the retail/wholesale trade.

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process.

Please note we can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

Shift Leader in Haverfordwest employer: Booker Group Careers

At Booker, we pride ourselves on being an exceptional employer, offering a supportive work culture that values diversity and inclusion. Our HGV Class 1 Drivers enjoy competitive pay, comprehensive benefits including discounts at Tesco, and opportunities for professional growth through fully funded CPC training. With a commitment to flexible working arrangements and a focus on employee wellbeing, we ensure that every team member feels valued and empowered in their role.

Booker Group Careers

Contact Details:

Booker Group Careers Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Leader in Haverfordwest

✨Get Your Retail Game On

Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!

✨Join Retail Networks and Forums

Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Booker Group Careers, so don’t miss out on building those relationships!

✨Be Ready for Busy Season Opportunities

Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.

✨Show Off Your Customer Service Skills

Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Booker Group Careers!

We think you need these skills to ace Shift Leader in Haverfordwest

Communication Skills
Team Leadership
Coaching
Motivating
Problem-Solving Skills
Flexibility
Adaptability

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.

Tailor Your CV for Retail:When applying for a full-time role like this one at Booker Group Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.

Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Booker Group Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!

Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Booker Group Careers that you’re ready to jump in and contribute right away!

How to prepare for a job interview at Booker Group Careers

✨Show Off Your Customer Service Skills

Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!

✨Familiarity with Point of Sale Systems

Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!

✨Understand Product Knowledge

Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.

✨Be Ready for Role-Playing Scenarios

Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!