At a Glance
- Tasks: Onboard users, troubleshoot issues, and translate tech jargon into clear language.
- Company: Fast-paced startup, BookedSolid, based in London.
- Benefits: Hybrid work model, equity options, and opportunities for growth.
- Other info: Join a dynamic team and thrive in a collaborative environment.
- Why this job: Make a real difference by helping customers and improving the product.
- Qualifications: Strong communication skills and a knack for problem-solving.
The predicted salary is between 50000 - 65000 £ per year.
Booked Solid is hiring a Customer Support Engineer in London to bridge customers and product teams.
You will onboard new users, guide them through setup, and troubleshoot issues, keeping customers informed throughout the cycle.
You will translate technical details into clear customer language and collaborate with product development to improve the platform.
Hybrid work with two days in the office supports a fast-paced startup environment.
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Customer Support Engineer - Hybrid, Equity + Growth in London employer: BookedSolid
At BookedSolid, we pride ourselves on being an exceptional employer, especially for those passionate about customer support in the tech industry. Our London-based team enjoys a vibrant work culture that fosters collaboration and innovation, with ample opportunities for personal and professional growth as we expand our reach across the allied health sector. With hybrid working options and equity shares as part of our compensation package, we ensure that our employees are not only valued but also invested in the success of our mission to enhance patient care.
