BookedSolid, based in the London area, is seeking a Graduate Customer Support Engineer to join as a full-time, on-site team member.
You will respond to customer inquiries, provide technical support for the AI phone receptionist, troubleshoot integrations, and guide users through product features.
The role includes monitoring support queues, updating knowledge bases, and collaborating with product and engineering to improve reliability; occasional field service tasks and training may be required.
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Customer Support Engineer – AI Healthcare, On-Site (London) employer: BookedSolid
At BookedSolid, we pride ourselves on being an exceptional employer, especially for those passionate about customer support in the tech industry. Our London-based team enjoys a vibrant work culture that fosters collaboration and innovation, with ample opportunities for personal and professional growth as we expand our reach across the allied health sector. With hybrid working options and equity shares as part of our compensation package, we ensure that our employees are not only valued but also invested in the success of our mission to enhance patient care.
