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- Tasks: Lead a high-impact project to enhance our CRM systems and improve operations.
- Company: Join Book Aid International, a charity dedicated to providing access to books worldwide.
- Benefits: Gain valuable experience in the not-for-profit sector while making a real difference.
- Other info: Opportunity to work collaboratively with passionate colleagues and drive meaningful change.
- Why this job: Shape how we manage information and support communities through reading.
- Qualifications: Experience in project management and CRM systems, especially in the charity sector.
The predicted salary is between 35000 - 45000 £ per year.
At Book Aid International we share the power of books and help build a more equal future. Every year we work with our partners worldwide to provide over one million brand-new books which support or establish libraries in communities where people would otherwise have few opportunities to read.
We are now seeking a temporary experienced CRM Project Manager to play a pivotal role in strengthening our operations. This is an exciting opportunity to lead a focused, high-impact project that will shape the way we capture, manage and utilise information across multiple teams.
Working closely with colleagues across the organisation, you will lead a full discovery and selection process for a new Customer Relationship Management system, ensuring it meets both our operational needs and long-term strategic ambitions. Reporting to the Head of Programmes & Partnerships, you will take ownership of the project from the outset - defining scope and success criteria, mapping current processes, identifying opportunities for improvement and translating organisational needs into clear functional and technical requirements.
You will research and evaluate CRM solutions suitable for the charity sector, coordinate supplier demonstrations and guide internal stakeholders through a robust and informed decision-making process. This role is ideal for someone who combines strong project management expertise with a deep understanding of CRM systems and the not-for-profit environment.
You’ll bring a sharp analytical mindset, excellent communication and stakeholder engagement skills (including with colleagues who do not have a technical background), and the confidence to lead workshops, challenge assumptions and drive clarity from complexity.
If you are a detail-oriented, inquisitive project manager with experience delivering a range of CRM or systems discovery projects, particularly within the charity sector, we’d love to hear from you.
CRM Project Manager employer: BOOK AID INTERNATIONAL
Contact Detail:
BOOK AID INTERNATIONAL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Project Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector and let them know you're on the lookout for a CRM Project Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your CRM knowledge and project management skills. Be ready to discuss how you've successfully led similar projects in the past, especially in the not-for-profit space. Show them you’re the perfect fit!
✨Tip Number 3
Don’t just apply anywhere; focus on organisations that align with your values. When you find a role that excites you, apply through our website to ensure your application gets the attention it deserves. We want to see you succeed!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and how you can contribute to their mission.
We think you need these skills to ace CRM Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of CRM Project Manager. Highlight your project management experience and any specific CRM systems you've worked with, especially in the charity sector. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you the perfect fit. Don’t forget to mention your analytical mindset and stakeholder engagement skills – we love that!
Showcase Relevant Experience: When detailing your experience, focus on projects where you've led CRM implementations or improvements. Share specific examples of how you’ve mapped processes or defined success criteria. We’re keen to see your impact in previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at BOOK AID INTERNATIONAL
✨Know Your CRM Inside Out
Before the interview, make sure you research various CRM systems, especially those used in the charity sector. Be prepared to discuss how different features can meet operational needs and long-term goals, as this will show your understanding of the role's requirements.
✨Showcase Your Project Management Skills
Prepare examples from your past experiences where you've successfully managed projects, particularly in the not-for-profit environment. Highlight your ability to define project scope, set success criteria, and lead teams through complex decision-making processes.
✨Engage with Stakeholders
Think about how you would approach engaging with colleagues who may not have a technical background. Prepare to discuss strategies for communicating complex information clearly and effectively, as this is crucial for the role.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that demonstrate your interest in the organisation’s mission and the specifics of the CRM project. This shows that you’re not just looking for any job, but are genuinely invested in contributing to their cause.