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Boojum
General Manager

General Manager

Liverpool Full-Time 27000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations, inspire your team, and ensure top-notch customer service.
  • Company: Join Boojum, a vibrant food brand known for its great vibes and delicious offerings.
  • Benefits: Enjoy free Boojum meals, cash prizes, flexible hours, and opportunities for progression.
  • Why this job: Be part of a fun culture where your ideas matter and you can make an impact.
  • Qualifications: 1 year of leadership experience in fast-paced hospitality or retail; motivated and organised.
  • Other info: Get ready for staff competitions, parties, and the chance to star in Boojum marketing!

The predicted salary is between 27000 - 35000 £ per year.

Boojum Liverpool, England, United Kingdom

General Manager

Boojum Liverpool, England, United Kingdom

1 day ago Be among the first 25 applicants

Love leading people? Love food? Love motivating your team? You’re in the right place!

We’re looking for a passionate, customer facing Restaurant Manager to lead the crew and keep the Boojum vibes going. You’ll run it like you own it, support your team, and make sure every customer walks away with a smile.

Location: Liverpool,Bold Street

Hours: 40 hours per week

Pay: £32,240 – £35,360 +Quarterly Bonus

Love leading people? Love food? Love motivating your team? You’re in the right place!

We’re looking for a passionate, customer facing Restaurant Manager to lead the crew and keep the Boojum vibes going. You’ll run it like you own it, support your team, and make sure every customer walks away with a smile.

What You\’ll Be Doing:

  • Running daily operations
  • Building, training, and inspiring your team
  • Ensuring top-notch customer service every time
  • Upholding our food safety and quality standards
  • Driving sales and hitting KPIs
  • Troubleshooting issues and keeping everything running smoothly
  • Managing stock, wastage and deliveries
  • Creating a positive, fun, and focused work environment

What We\’re Looking For:

  • 1 years’ experience leading a team in a fast-paced hospitality or retail environment
  • Motivated, organised, and ready to take ownership
  • Great communicator and natural problem-solver
  • Results-driven with a passion for people and great food
  • Calm under pressure and cool with multitasking
  • A natural leader who is inspiring, consistent and fair
  • Willingness to learn; we will ensure you receive super thorough training!

What Benefits Do We Offer?

  • Free Boojum on every shift (you earned it!)
  • A Boojum swag box filled with Boojum merch
  • Cash prizes! Employee of the month, length of service awards
  • Have a brilliant marketing idea? Want to create a Boojum Tiktok or star in a Boojum photoshoot? We’d love to hear from you!
  • The chance to win a coveted Boojum All Star hoodie
  • Free employee counselling
  • Lots of room to progress within the company
  • Great vibes, good music, and better food
  • A flexible rota with guaranteed hours
  • Bike to work scheme
  • Staff competitions and parties

Sound good? We would love to hear from you!

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Food and Beverage Services

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General Manager employer: Boojum

Boojum is an exceptional employer located in the vibrant Bold Street of Liverpool, offering a dynamic work environment where passion for food and people thrives. With benefits like free meals on shifts, opportunities for personal growth, and a fun, supportive culture, employees are encouraged to bring their creativity to life while enjoying flexible hours and a strong sense of community. Join us to lead a team that not only delivers outstanding customer service but also celebrates achievements together with exciting rewards and recognition.
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Contact Detail:

Boojum Recruiting Team

View Boojum Profile

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Familiarise yourself with Boojum's brand and values. Understanding their unique vibe and customer experience will help you align your leadership style with what they expect from a General Manager.

✨Tip Number 2

Network within the local hospitality scene in Liverpool. Attend industry events or connect with current Boojum employees on social media to gain insights and potentially get a referral.

✨Tip Number 3

Prepare to showcase your leadership skills during the interview. Think of specific examples where you've successfully motivated a team or improved customer service in a fast-paced environment.

✨Tip Number 4

Be ready to discuss how you would handle challenges in a restaurant setting. Demonstrating your problem-solving abilities and calmness under pressure will make you stand out as a candidate.

We think you need these skills to ace General Manager

Leadership Skills
Customer Service Excellence
Team Building and Training
Operational Management
Sales and KPI Management
Problem-Solving Skills
Stock Management
Wastage Control
Food Safety Standards
Communication Skills
Multitasking Ability
Calm Under Pressure
Motivational Skills
Organisational Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management. Focus on your leadership skills, customer service achievements, and any specific results you've driven in previous roles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and people. Mention your experience in fast-paced environments and how you can contribute to maintaining the Boojum vibes while leading the team.

Showcase Your Leadership Style: In your application, emphasise your leadership style and how you inspire and motivate your team. Provide examples of how you've successfully managed teams and improved customer satisfaction.

Highlight Relevant Skills: Make sure to include key skills mentioned in the job description, such as problem-solving, communication, and multitasking. Use specific examples to demonstrate these skills in action.

How to prepare for a job interview at Boojum

✨Show Your Passion for Food and People

As a General Manager at Boojum, your love for food and people is crucial. Be prepared to share specific examples of how you've motivated your team and created a positive atmosphere in previous roles.

✨Demonstrate Leadership Skills

Highlight your experience in leading teams, especially in fast-paced environments. Discuss how you’ve built, trained, and inspired your crew, and be ready to explain your leadership style.

✨Prepare for Customer Service Scenarios

Since ensuring top-notch customer service is key, think of scenarios where you successfully handled customer complaints or improved service quality. This will show your problem-solving skills and commitment to customer satisfaction.

✨Know the Company Culture

Familiarise yourself with Boojum's vibe and values. Mention any ideas you have for enhancing their brand, whether it’s through marketing or community engagement, to demonstrate your enthusiasm for the role.

General Manager
Boojum
Location: Liverpool

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