Assistant Restaurant Manager in London

Boodle's is a historic private members' club in London, founded in 1762. Today, Boodle's combines its heritage with a commitment to providing an exceptional experience for members and their guests.

Pay: £30,000.00 - £36,000.00 per year

Overview: We are seeking a dedicated and proactive Assistant Manager to join our team at Boodle's. The ideal candidate will play a crucial role in supporting the daily operations and will have a classical trained background in an established restaurant environment.

Basic scope and purpose: To support the Restaurant Manager in ensuring the team provides efficient and attentive service to the Members. The Assistant Restaurant Manager has particular responsibility for the induction, training and ongoing supervision of the waiting staff to maintain the highest possible standards.

Main responsibilities:

• To lead the training and development of the team on an ongoing basis (in particular the waiting staff).
• To support the Restaurant Manager in running the department.
• To deputise for the Restaurant Manager in his/her absence.
• To charm the Members and play the role of main host.
• To maintain and improve levels of service to the Members.

Hours of work: Your contracted hours of work are 40 hours per week (exclusive of meal breaks). You will work from Monday to Friday but may be required to work weekends (occasional Saturdays). Your daily starting and finishing times are according to the published rota.

Anticipated hours (dependent upon business needs):

• Monday to Friday (some Saturday events)
• Split shifts Lunch & Dinner (approximately: 10.15am-3pm; 6.30-10pm)
• Occasional Friday evenings supervising No.27 (the Club’s other restaurant)

General duties:

• Ensure that the Coffee Room is clean and tidy from the previous service.
• Ensure that tables are correctly set and that all plates, crockery, silver and cutlery are clean with no marks or stains.
• Check all tablecloths are clean and pressed, no stains.
• Prepare food accompaniments: cheese and biscuits, redcurrant jelly etc.
• Ensure requisitions are carried out when necessary.
• Prepare each station with napkins, wet cloth and extra cutlery, pads and pencils.
• When Coffee Room is particularly busy, assist Waitresses in serving.
• Welcome Members and their guests and show them to the relevant tables.
• Take Members’ and their guests’ orders, being knowledgeable of the menu and making recommendations of dishes if required.
• Ensure understanding of all relevant allergens.

Human Resources:

• Inductions – ensure all new staff are inducted into the department.
• Training – ensure all staff are trained on an ongoing basis.
• Discipline – follow the Club Policy relating to the Disciplinary and Grievance Procedures.
• Plan staff rosters on a weekly basis.
• Keep a record of sickness, absenteeism and holidays.
• Complete the weekly timesheet.

Management duties:

• Ensure the correct Opening and Closing procedures are adhered to.
• Prepare all bills, putting orders through the EPOS system.
• Carry out regular stocktakes of plates, cutlery, silverware, etc.
• Deputise for the Restaurant Manager in his absence.
• Take bookings from Members as and when required.
• Deal with any Member’s complaints in a polite and professional manner.

Support other departments:

• Assist with the setting up of rooms for banqueting functions.
• On alternative Friday evenings, take responsibility for the running of the No.27 Restaurant.

Health & Safety and Personal Hygiene:

• Ensure the highest level of cleaning standards in the Dining Room and service areas.
• Ensure that all staff are aware of food allergens.
• Be fully conversant with the Club’s fire procedures and health and safety policy.
• Wear a clean uniform and be of a smart and tidy appearance.

Job Types: Full-time, Permanent

Work Location: In person