At a Glance
- Tasks: Support Club Management and ensure exceptional service for Members at private dining and events.
- Company: Join Boodle's, a prestigious Private Members' Club with a rich history since 1762.
- Benefits: Enjoy competitive pay, company events, pension, and free food.
- Other info: Dynamic role with opportunities for personal development and networking.
- Why this job: Be part of an exclusive environment and enhance your hospitality skills.
- Qualifications: Experience in hospitality management and a passion for excellent service.
The predicted salary is between 30000 - 35000 € per year.
Boodle's is a prestigious Private Members' Club with a rich history dating back to 1762. Known for its exclusivity and longstanding traditions, Boodle's continues to signify excellence and sophistication.
Pay: £30,000.00-£35,000.00 per year
Overview: To support the Club Management in providing efficient and attentive service to the Members at all times, with particular regard to the private dining and events at the Club.
Main responsibilities:
- Management of the Banqueting Operations Team and/or Members Bar & Porters Desk
- Duty Management of the Club
- To support the House Manager in general Club operations
- To champion service standards and improve levels of service in the Club
- To support the staff across the Club in their personal training and development
Hours of work: 40 hours per week (exclusive of meal breaks). Days of work are Monday to Friday but may be required to work weekends (occasional Saturdays). Daily starting and finishing times are according to the published rota. The Club reserves the right to vary these hours and start and/or finish times according to business requirements.
Anticipated hours (dependent upon business needs):
- Monday to Friday (some Saturday events)
- Combination of Early (from 7am), Middle (from 10am), Late (from 3pm) and Split shifts (approx 10.30am-3pm; 4.00-11pm)
- Please note that there will be late finishes after some events, where carriages are at 1am for a party/wedding a finish might be 2:30am
Banqueting operations:
- Staff management – to recruit, train and develop each member of the Banqueting operations team.
- Private dining – to ensure parties are planned for ahead of time, including staffing, beverage ordering, linen etc. and that the events run smoothly on the day.
- Club Events – to ensure that all Club events are planned for and run smoothly according to the Club’s format.
- To ensure that all private dining and Club events end successfully to the Member’s satisfaction and are cleared away in preparation for the next party.
- Billing – to keep an accurate account of wine consumption and food ordered for larger parties for invoices to be sent as required.
- To ensure all departmental hours are recorded on a weekly timesheet and submitted to the House Manager.
Duty Management:
- To undertake duty management duties across the Club ensuring the highest possible standards of customer service and safety for the Members.
- To support any department that needs help during day-to-day operations (e.g. Coffee Room, Members’ Bar, No.27, Hall Porters etc).
- To be available on call out of hours as and when required.
- Maintenance – to liaise with the maintenance team regarding any problems within the Club (i.e. carpet spotting, light bulbs needing to be replaced, chairs requiring fixing, etc.)
Stock management:
- Glass & china stock – to be responsible for the stocktaking and replenishment of stock on a quarterly basis.
- Linen stock – with the Housekeeper, to be responsible for the stocktaking and replenishment of stock on an annual basis.
- Silver – to be responsible for the stocktaking and replenishment of stock on a quarterly basis.
Health and safety: To support the House manager on any administration and/or checklist data.
Other requirements:
- To comply with any reasonable request made by Management.
- To actively seek personal development opportunities.
- To look to network with peers from other Clubs.
- To look to stay ahead of industry trends and legislation.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Company pension
- Discounted or free food
For more information please contact Avi on ajethwa@boodles.org
Assistant Club Manager in London employer: Boodles
Boodle's offers a unique opportunity to work in a prestigious Private Members' Club that values excellence and sophistication. With a strong focus on employee development, you will have the chance to enhance your skills while being part of a supportive team dedicated to providing exceptional service. Located in a historic setting, Boodle's not only provides competitive pay and benefits but also fosters a vibrant work culture where every member is encouraged to contribute to the Club's rich traditions and events.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Club Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of Boodle's on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Show up in style! If you get an interview, dress the part. Boodle's is all about sophistication, so let’s reflect that in our appearance.
✨Tip Number 3
Prepare for situational questions! Think about how we’d handle specific scenarios related to banqueting operations or member service. Practice makes perfect!
✨Tip Number 4
Don’t forget to follow up! After an interview, shoot a thank-you email to express our appreciation. It shows we’re keen and professional, which Boodle's will love!
We think you need these skills to ace Assistant Club Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about working at Boodle's and contributing to its rich history and traditions.
Tailor Your CV:Make sure your CV is tailored to the Assistant Club Manager position. Highlight relevant experience in management, customer service, and event planning. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Boodle's.
How to prepare for a job interview at Boodles
✨Know the Club's History
Familiarise yourself with Boodle's rich history and traditions. Understanding the club's values and what makes it prestigious will help you connect with the interviewers and demonstrate your genuine interest in the role.
✨Showcase Your Management Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your experience in training and developing staff, as well as any specific instances where you improved service standards or resolved conflicts.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, such as managing a busy event or dealing with a dissatisfied member. Think through potential scenarios beforehand and outline your approach to ensure smooth operations.
✨Demonstrate Your Passion for Service
Boodle's is all about excellence in service. Be prepared to discuss what exceptional service means to you and how you would champion these standards within the club. Share any relevant experiences that showcase your commitment to high-quality service.
