We are seeking an exceptional Sales Consultant to join our Leeds team. This is an opportunity to work with exquisite high jewellery, build lasting relationships with discerning customers, and represent a brand with over 225 years of heritage. The ideal candidate will embody our three pillars of Gravitas, Relationships, and Commerciality, whilst delivering our 6 Star Standards in every interaction.
Job Title:
Location:
Boodles, Leeds
Employment Type:
Full-time (40 hours), Permanent
SALARY:
Market leading salary
Reporting to:
Store Manager
SALES CONSULTANT - LEEDS
Key Responsibilities:
- Build and nurture long-term relationships with customers, understanding their lifestyle, preferences, and jewellery needs
- Deliver exceptional customer experiences that reflect Boodles' 6 Star Standards, demonstrating elegance, professionalism, and a commercial mindset at all times
- Provide expert guidance on our collections, gemstones, and craftsmanship, educating customers with confidence and authority
- Achieve and exceed sales targets through strategic customer engagement and proactive relationship management
- Maintain detailed customer records and follow up with thoughtful, personalised communication
- Collaborate with the wider Boodles team to ensure seamless service and brand consistency
- Representing Boodles at customer events and hospitality occasions with poise and eloquence
- Stay informed about jewellery trends, competitor activity, and market developments
What We're Looking For:
Gravitas
- Natural confidence, poise, and authority when engaging with customers
- High emotional intelligence and integrity in all interactions
- Professional presentation and eloquence, particularly in hospitality settings
- A learning mindset with openness to feedback and personal development
Relationships
- Proven ability to build genuine, long-lasting customer relationships
- Exceptional customer focus with a proactive approach to customer needs
- Strong collaboration and networking skills
- Ability to connect jewellery to customers' lifestyles and special moments
Commerciality
- Strong business acumen and financial awareness
- Strategic approach to sales with clear understanding of targets and KPIs
- Excellent negotiation and communication skills
- Committed to the Boodles brand and its commercial success
- Minimum 3 years' experience in luxury retail or high-end sales
- Demonstrable track record of exceeding sales targets and building customer relationships
- Impeccable presentation and communication skills
- Passion for fine jewellery and luxury goods
- Experience in fine jewellery or luxury jewellery retail
- Knowledge of gemstones, diamonds, and jewellery craftsmanship
- Existing customer relationships in the Leeds area
Sales Consultant, Boodles Leeds employer: Boodles
Boodles in Chester is an exceptional employer, offering a vibrant work culture that celebrates luxury and craftsmanship. Employees benefit from ongoing training and development opportunities, ensuring they grow their expertise in prestigious watches and fine jewellery. With a commitment to delivering 6 Star Standards, Boodles fosters a supportive environment where team members can thrive and build meaningful client relationships.
