At a Glance
- Tasks: Support daily operations and lead training for waiting staff in a historic private members' club.
- Company: Join Boodle's, a prestigious club with a rich history and commitment to exceptional service.
- Benefits: Competitive salary, professional development, and a unique work environment.
- Other info: Dynamic role with opportunities for growth in a renowned establishment.
- Why this job: Be part of a team that values tradition while delivering top-notch hospitality.
- Qualifications: Experience in a restaurant environment and strong leadership skills.
The predicted salary is between 30000 - 36000 £ per year.
Boodle's is a historic private members' club in London, founded in 1762 by the Earl of Shelburne. Originally located on Pall Mall, the club moved to its current premises at 28 St. James's Street in 1782, where it continues to operate. Today, Boodle's combines its heritage with a commitment to providing an exceptional experience for members and their guests.
Pay: £30,000.00 - £36,000.00 per year
Overview: We are seeking a dedicated and proactive Assistant Manager to join our team at Boodle's. The ideal candidate will play a crucial role in supporting the daily operations and will have a classical trained background in an established restaurant environment.
Basic scope and purpose: To support the Restaurant Manager in ensuring the team provides efficient and attentive service to the Members. The Assistant Restaurant Manager has particular responsibility for the induction, training and ongoing supervision of the waiting staff to maintain the highest possible standards.
Main responsibilities:
- To lead the training and development of the team on an ongoing basis (in particular the waiting staff).
- To support the Restaurant Manager in running the department.
- To deputise for the Restaurant Manager in his/her absence.
- To charm the Members and play the role of main host.
- To maintain and improve levels of service to the Members.
Hours of work: Your contracted hours of work are 40 hours per week (exclusive of meal breaks). You will work from Monday to Friday but may be required to work weekends (occasional Saturdays). Your daily starting and finishing times are according to the published rota.
Anticipated hours (dependent upon business needs):
- Monday to Friday (some Saturday events)
- Split shifts Lunch & Dinner (approximately: 10.15am-3pm; 6.30-10pm)
- Occasional Friday evenings supervising No.27 (the Club’s other restaurant)
General duties:
- Upon arrival, ensure that the Coffee Room is clean and tidy from the previous service.
- Ensure that tables are correctly set and that all plates, crockery, silver and cutlery are clean with no marks or stains.
- Check all tablecloths are clean and pressed, no stains.
- In the absence of the Restaurant Manager, to set up the buffet and ensure that the tablecloth is changed daily and skirting is clean.
- Prepare food accompaniments: cheese and biscuits, redcurrant jelly etc.
- Ensure requisitions are carried out when necessary.
- Ensure that menus, menu covers and wine lists are clean and free from marks or stains and replace as necessary.
- Put menus into covers – separate priced and unpriced.
- Restock bills.
- Prepare each station with napkins, wet cloth and extra cutlery, pads and pencils.
- When Coffee Room is particularly busy, assist Waitresses in serving.
- Ensure that tables are kept cleared and Members are not kept waiting unnecessarily to receive their orders or to place them.
- Turn tables over quickly to maximise Member usage.
- Welcome Members and their guests and show them to the relevant tables.
- Take Members’ and their guests’ orders, being knowledgeable of the menu and making recommendations of dishes if required.
- Check with Chef beforehand regarding all ingredients, presentation and if dishes are plated or silver served.
- Relay this information to staff in a briefing.
- Ensure understanding of all relevant allergens.
Human Resources:
- Inductions – to ensure all new staff are inducted into the department and buddied up with a new member of the team.
- Training – to ensure all staff are trained on an ongoing basis.
- Discipline – to follow the Club Policy relating to the Disciplinary and Grievance Procedures.
- In conjunction with the Restaurant Manager, plan staff rosters on a weekly basis.
- Keep a record of sickness, absenteeism and holidays and notify Accounts accordingly.
- Complete the weekly timesheet.
Management duties:
- To ensure the correct Opening and Closing procedures are adhered to.
- To prepare all bills, putting orders through the EPOS system and ensuring correct charges are made to Members.
- To check all figures after lunch and dinner service, ensuring these are correct before running off end of day report.
- Ensure correct billing procedure is carried out and present bills to Members.
- Carry out regular stocktakes of plates, cutlery, silverware, etc.
- Deputise for the Restaurant Manager in his absence making decisions as necessary.
- Reservations – to take bookings from Members as and when required.
- Complaint handling – to deal with any Member’s complaints in a polite and professional manner.
- Linen – to liaise with Housekeeping regarding linen requirements.
- Maintenance – to liaise with the maintenance team regarding any problems.
Support other departments:
- Assist with the setting up of rooms for banqueting functions and help serve at any evening banquets.
- On alternative Friday evenings, take responsibility for the running of the No.27 Restaurant.
Health & Safety and Personal Hygiene:
- Cleanliness – to ensure the highest level of cleaning standards in the Dining Room and service areas.
- Allergens – to ensure that all staff are aware of food allergens.
- Fire - to be fully conversant with the Club’s fire procedures, health and safety policy procedures and staff handbook.
- Uniform - to wear a clean uniform and be of a smart and tidy appearance.
Job Types: Full-time, Permanent
Work Location: In person
Assistant Restaurant Manager employer: Boodles
Boodle's is an esteemed private members' club in London, offering a unique blend of rich heritage and modern hospitality. As an Assistant Restaurant Manager, you will thrive in a supportive work culture that prioritises employee development and excellence in service, with opportunities for growth within a prestigious establishment. Enjoy the benefits of working in a historic setting, where your contributions directly enhance the experience of our valued members and their guests.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Boodles. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Boodles
Don't be shy about reaching out to Boodles directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Restaurant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Boodles and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Boodles
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
