Membership & Markets Assistant (up to 12 months maternity cover)

Join Bonsucro as our Membership & Markets Assistant and help support a global community working towards more sustainable sugarcane supply chains. You’ll keep membership processes running smoothly, from applications, due diligence and annual reporting reviews to claims and trademark requests, maintaining accurate records and helping members understand our requirements.

We are looking for an organised, proactive and adaptable person, who enjoys combining careful administration with research and clear communication. You will be confident in delivering processes and keeping clients and colleagues updated on progress or questions. You will feel comfortable in a dynamic international environment in an organisation looking forward to important changes and developments over the next year.

Bonsucro is the global platform for sustainability in sugarcane. We work with people and organisations across the sugarcane supply chain, including small scale farmers and some of the world’s biggest brands. Bonsucro partners with some of the leading consumer goods companies to foster collaboration and build sustainable supply chains in the sugarcane sector. Our membership comprises over 350 companies in many different sectors including Food & Beverage, Biochemicals, Bioplastics, Spirits & Rum, and Biofuels, amongst others. Leading companies like Coca-Cola, Unilever, PepsiCo, Tetra Pak, Bacardi, Nestle are all Bonsucro members. By joining Bonsucro, these brands commit to improving the sustainability impact of the sugarcane products they buy.

Key Responsibilities

• Support the processing of member applications, due diligence, and annual reporting within agreed timelines, checking documentation against Bonsucro’s frameworks and escalating inconsistencies.
• Support the processing of claims and trademark use requests, communicating progress and outcomes.
• Maintain accurate CRM records and membership metrics, flag anomalies and suggest improvements to processes and tools.
• Respond to membership queries, explain requirements and support the Membership Team with engagement of US and Europe-based members, including meeting notes and action follow‑up.
• Organise Members’ Council and working group meetings, support the preparation of agendas and materials, and produce accurate minutes and action logs.
• Provide research and administrative support to the Head of Membership on the development of a new digital traceability platform.
• Research markets and sugarcane supply chains, validate sources and summarise opportunities for prospective members and partners.
• Support the organisation of member events, webinars and stakeholder engagement, and the maintenance of recruitment and engagement materials.

Person specification

Essential requirements

• A relevant degree or equivalent experience, for example in business, economics, international relations, public policy, sustainability or development.
• Administrative or coordination experience gained through employment, internships, volunteering or academic projects, with evidence of application of processes, accuracy and meeting deadlines.
• Desk research and analytical skills, with confidence using spreadsheets and Microsoft 365.
• Experience in organising meetings and events using Teams/Zoom.
• Fluent written and spoken English, including clear explanations, accurate note‑taking and minute‑writing.
• Ability to follow multi‑step procedures, maintain complete records and prioritise concurrent deadlines.
• An adaptable, proactive and self‑motivated approach; ability to work collaboratively in an international setup across multiple time zones.

Desirable

• Knowledge of or interest in sustainability standards, agriculture, commodities or supply chains.
• Knowledge of Salesforce CRM or similar account management tools.
• Affinity with digital systems and their development.
• Knowledge of or interest in traceability.
• Working knowledge of another language, such as Spanish, Portuguese or French.

Other Information

• Reports to: Head of Membership
• Salary Range: £28,000 - £32,000 p.a. & benefits
• Hours: Full time - 35 hours a week
• Contract: fixed‑term, up to 12 months
• Start date: Ideally in early December 2026
• Location: London office, with requirement to work in office 3 days per week

Note: The level of this role is not appropriate for sponsorship. Candidates for this role must have the right to work in the United Kingdom (UK).

We offer the following benefits dependent upon where you will be based and the type of employment you are offered:

• 25 days annual entitlement plus customary holidays ‑or equivalent for your jurisdiction
• Pension scheme ‑ 8% employer contribution and 2% min employee contribution (or appropriate equivalent for your jurisdiction)
• Life Assurance ‑ 4 times salary (or appropriate equivalent depending on your jurisdiction)
• Medi Cash scheme ‑ discounted health care for dental, optician, physio etc (depending on appropriate equivalent depending on your jurisdiction)
• Hybrid working practice‑working in the office 2‑3 days per week (if your role is based in the UK)
• Season Ticket/Travel Loan (or appropriate equivalent dependent upon your jurisdiction)

Notes: We are an equal opportunity employer - if you need any support or adjustments in our process, do let us know. We welcome applications from candidates from diverse backgrounds and experiences. Whilst we aim to improve the diversity of our organisation, varying costs and differing employment regulations may mean we prioritise our recruitment and offers of employment to preferred locations only. The level of this role is not appropriate for sponsorship. For this role, we are looking for candidates already established or able to be in our local market (UK). Attendance at the UK office will be required 3 days per week. We offer hybrid, flexible working arrangements and this role is based on a 35 hour week. Depending on your jurisdiction, you may be required to adjust your working pattern to ensure effective and consistent communication with your global colleagues. This role is UK based (hybrid working requires attendance in the London office 3 days per week at your own cost); Candidates must have the right to work in the jurisdiction of roles they are applying to. Not all roles will be suitable for visa sponsorship.