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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive sales.
- Company: Join a forward-thinking business with great career prospects.
- Benefits: Competitive pay, opportunities for growth, and a supportive team environment.
- Why this job: Make a real impact by creating enjoyable shopping experiences for customers.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible work environment with opportunities for personal development.
The predicted salary is between 24000 - 36000 £ per year.
Overview
If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you.
Role purpose
To actively encourage sales through excellent customer service and creating a culture which puts the customer first.
Main Areas of Accountability
- To create an enjoyable shopping experience for all customers through an approachable, helpful and knowledgeable service. Always putting the customer first.
- To build rapport with customers, developing relationships and encouraging customers to return
- Be commercially aware with active selling for customers to maximise sales and offer friendly and professional advice where appropriate.
- To actively promote bonus club and multi-channel opportunities to all customers in order to achieve store and Company targets.
- To be involved in store events such as PR opportunities and events as and when required
- To adopt a flexible approach to meet the needs of the Business, seeking and providing support when required.
- To communicate regularly with Line Manager and colleagues to work effectively as part of a team. Attend store meetings in order to share knowledge and ideas to drive the business forward.
- To seek opportunities to develop and to learn from past experiences. Actively keeping your personal development plan live with a view to improving future performance.
- To demonstrate efficiency and competency in all areas of store operations e.g. till operations, processing delivery, ensuring correct audit procedures are followed.
- To adhere to all company regulations regarding Policies, Procedures, Health & Safety and Security.
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Store Supervisor employer: Bonmarché
Contact Detail:
Bonmarché Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about being part of their team.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Store Supervisor. Think about how you'd handle difficult customers or promote products. The more prepared you are, the more confident you'll feel during the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and even a referral, which can really boost your chances of landing that job.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in providing excellent customer service. We want to see how you've put customers first in your previous roles, so share specific examples that demonstrate your approachability and helpfulness.
Be Commercially Savvy: We love candidates who understand the importance of sales! Mention any experience you have with active selling or promoting products. Show us how you've maximised sales in the past and how you can bring that knowledge to our team.
Team Player Vibes: Since teamwork is key for us, don’t forget to mention your ability to communicate and collaborate effectively with colleagues. Share instances where you’ve worked as part of a team to achieve goals or improve store performance.
Keep It Professional: When applying through our website, ensure your application is polished and professional. Double-check for typos and make sure your CV and cover letter reflect your best self. We’re excited to see what you bring to the table!
How to prepare for a job interview at Bonmarché
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, mission, and recent news. This will not only help you understand their culture but also allow you to tailor your answers to show how you align with their goals.
✨Showcase Your Customer Service Skills
As a Store Supervisor, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you built rapport and created enjoyable shopping experiences.
✨Be Ready to Discuss Sales Strategies
Think about how you can actively encourage sales in a retail environment. Be prepared to discuss specific strategies you’ve used in the past to maximise sales and promote products, like bonus clubs or multi-channel opportunities.
✨Demonstrate Teamwork and Flexibility
The role requires effective communication and teamwork. Share examples of how you’ve collaborated with colleagues in previous roles and how you’ve adapted to meet business needs. This shows you’re a team player who can handle the dynamic nature of retail.